My husband Barry was a patient after dealing with knee replacement and a UTI. Every person on this staff has gone over and beyond the call of duty. I am leaving this ship in good hands knowing I received excellent care from the nurses, pt, ot and all other staff members. Beautiful Shanique took excellent care of us. Jackie in Dietary and Charmaine was always smiling and there to accommodate. Loved Fallon, Caroline and Jessie is superb.
This Rehab Facility is very nice, i would recommend this place to family and friends 5 star service. Everyone is so loving, professional and always willing to assist with every and anything. The Therapy department is great, Jennifer the therapist is very knowledgeable and caring, loving. Occupational Therapist Dyan is very helpful, she explains every steps of everything she is doing. The Nurse Tassia Grant is amazing, very excellent nurse, she really loves what she does and it shows. The nurse Jessie is very professional, she goes above and beyond with the care she provides. The CNAs Adaline, Caronite are excellent, very helpful. The activities department is always there to cheer you up with their many games and different activities on a daily basis, the coffee and tea and books. Shanique the Customer Service young lady is great, she is always available to fix anything and everything, well spoken and well dressed.Everyone is super nice.Ernestine
My dad has been here for a month so far and can’t complain about it. They are so caring with him. I need to shout out the girls from the activities department. The have a great time with the the people, Tina, Moreen and Lurline were great at keeping the guests engaged and seem to love their job and it is appreciated.
I must admit you guys spoiled my mother wow I'm very grateful and indebted to everyone who was present and helped take care of my momma thank u so much xoZ
It was the most helpful and healing experience for me. Every single staff member was the ultimate of professionalism an kindness. The rehab team literally brought me back to life where I can function again. I came in screaming and am leaving happy. The administrator, Charmaine treated me to a hair makeover and runs a tight ship. The excellence here is her doing what she does.The Concierge Shanique is amazing her customer service top-tier. I will never forget anyone here. All of Sunrise and staff are 5 star. Thank you all. Cheryl Hunter
Miss Rosita Desamour is absolutely excellent and will help in any aspect. We need more like her. Also Michelle at the front desk, her smile and kindness are incredible.
Viergela, Rosita and Margaret are amazing! Very charming and sweet ladies. They go the extra mile every time. Truly happy with them being here taking care of my loved one during rehab.
I am a patient of this rehab everybody on the B wing is so pleasant and hardworking. Gail Ann my Cna is a great caring person, and Jenny from therapy is wonderful as well. Thanks guys for all that u do.
I absolutely love this facility! WOW 🤩 Truly a five star facility! Staff takes pride of their residents and provide exceptional care! A family oriented ran facility that I am proud to be a part of!!
Not sure what side of the facility these people are writing about. But, we put our mother on the Hospice side. The night staff were not very nice to her and did not take very good care of her.We couldn't wait to get her out of there today. I wouldn't put a animal there to be cared for!
Awesome rehabilitation center. They are taking great care of my Dad. The staff and service is superb!!! Thank you so much!!! God bless all of you!!! 🙏🏾🥰
The people here really care and that's what getting rehab is all about. The food is really good. Shanique the concierge is amazing, they are very lucky to have her, great customer service, she fix everything, great rehab 5 star.Rick Perrine
STAY AWAY FROM THIS FACILITY! VERY CLEAN BUT DO NOT LET THAT FOOL YOU! IF YOUR FAMILY IS NOT ABLE TO SPLIT SHIFTS & BE THERE 24/7 YOU WILL EXPERIENCE SEVERE OVERSIGHT!!!!MY MOTHER FELL APPOX 4:30AM ON FEB. 26TH. HER NURSE WAS ABRUBT & RUDE AS HE CALLED TO INFORM ME SHE WAS AT HOSPITAL. I ASKED NURSE DIRECTOR (MRS. FABIAN) TO ADDRESS HIS UNWULLINGNESS TO PRACTICE EMPATHY. MY MOTHER TOLD ME AFTER THE INCIDENT SHE WAS IN A POOL OF HER BLOOD AS SHE FELL REACHING FOR SOMETHING ON HER NIGHT STAND. UNFORTUNATELY, SHE WAS IN THE ROOM ALONE BECAUSE THEY MOVED HER ROOMMATE DUE TO MY MOTHER CATCHING COVID AT THE FACILITY.AS SHE RETURNED TO FACILITY FROM GETTING STITCHES AT HOSPITAL ER, I ASKED CARLTON (SUPERVISOR OF E WING) TO MAKE SURE HER NAILS & HAIR IS CLEANED SO THE BLOOD IS REMOVED FROM HER FALL. AFTER SEVERAL CNA'S FAILED ATTEMPTS TO SATISFY THIS REQUEST I FOUND A NURSE DAYS LATER THAT ACCOMPLISHED THIS EFFORT. I THOUGHT THIS OVERSIGHT WAS UNUSUAL AS CARLTON HAS A WEALTH OF KNOWLEDGE/EXPERIENCE FROM SPEAKING TO HIM AS WELL AS THE SUPPORT HE RECEIVES FROM PEERS AS WELL AS MRS. FABIAN.I EXPLAINED TO CARLTON THAT THE TABLE MY MOTHER FELL BY DOES NOT WHEEL LOCK ADEQUATELY. THUS, WHAT FALL PROTOCOLS DOES THE FACILITY HAVE? HE INFORMED ME THAT LOWERING THE BED & PLACING FALL MATS AT BEDSIDE MITIGATES FALLS. I TOLD HIM THE BED WAS NOT LOWERED THE NIGHT MY MOTHER FELL NOR FALL MATS IN PLACE.SUBSEQUENTLY, I OBSERVED THAT FALL MATS WERE NOT BEING UTILIZED AT HER NEW ROOM AFTER SPEAKING WITH CARLTON. I INQUIRED & HE SAID HE DOESN'T WANT TO USE THEM FOR HER BECAUSE IT COULD BECOME A TRIP HAZARD. NEVERTHELESS, MY MOTHER HAD A SEVERE HEMORRHAGE A COUPLE DAYS LATER WHERE I'M LUCKY I WAS THERE IN THE ROOM. SHE WAS QUARANTINED IN A ROOM WITHIN E WING WITH THE DOOR CLOSED AND NO ROOMMATE. MOST TIMES THE ALERT BUTTON WOULD BE COILED UP & TIED IN A WAY FOR HER NOT TO BE ABLE TO ACCESS IT. NO LAND LINE PHONE IN THE ROOM & ONLY IF MY MOTHER HAD SIGNAL ON HER MOBILE PHONE WOULD SHE BE ABLE TO CALL ME THEN TELL ME THESE PEOPLE HAVE ME LOCKED UP IN HERE. THEN, I WOULD CALL CARLTON AND RELAY THE ISSUE AND HE SAYS HE WOULD RESOLVE THE MATTER.ONE EVENING SHE DECLINED AFTER EATING SOUP AT DINNER. I ASKED THE STAFF ON THE E WING OF WHO DELIVERED THE SOUP BECAUSE MY MOTHER IS DECLINING, I RECEIVED NO RESPONSE. FINALLY, THE NURSE CHECKED HER BLOOD PRESSURE. I RAN TO GET CARLTON WHO CALLED THE DOCTOR & THEN ULTIMATELY 911. THE CNA'S DIDN'T EVEN COME BY TO ASSIST THEY COULD HAVE CARED LESS!!!THIS FALL CAUSED MY MOTHER TO HAVE BLOOD CLOTS IN HER BRAIN, AN ADDITIONAL BRAIN HEMORRHAGE (TOTALING THREE), TWO BRAIN SURGERIES AND WEEKS OF LIFE SUPPORT & EXPERIENCED INCAPACITATION.CARLTON HAS YET TO REACH OUT TO ME TO CHECK ON MY MOTHER! WHEN I VISITED THE FACILITY TO COLLECT HER BELONGINGS HE AVOIDED ME AS I HAD A NURSE PAGE HIM SO I COULD GIVE HIM AN UPDATE ON MY MOTHER.I LATER VISITED THE FACILITY AGAIN TO ACQUIRE HER MEDICAL RECORD & INCIDENT REPORT AS DIRECTED BY SARAH IN THE BUSINESS OFFICE AFTER OUR PHONE CALL. UPON ARRIVAL I SPOKE WITH A STAFF MEMBER THAT SAID THEY CANNOT GIVE ME MY MOTHER'S RECORDS WITHOUT A NOTARIZED DOCUMENT SIGNED BY MY MOTHER OR POWER OF ATTORNEY. THIS WAS IMPOSSIBLE AT THAT TIME SHE WAS ON LIFE SUPPORT WITHOUT ABILITY TO WRITE NOR SPEAK.HORRIBLE EXPERIENCE, BE AWARE WHEN PUTTING YOUR LOVED ONES IN SPECIALIZED FACILITIES AS THIS ONE WAS HIGHLY RECOMMEND & I'VE LEARNED ALIKE FACILITIES EXPERIENCE SIMILAR COMPLICATIONS BY DESIGN. UNDERSTAFFED, INUNDATED MEDICAL PERSONNEL MANIFEST DETRIMENTAL SITUATIONS.
I would suggest this facility to everyone needing therapy and rehab.susie my concierge is awesome always willing to help with all my concerns always with a smile in the morning when she do her rounds 😊
I have been at SRH for 18 years. I have always been treated very well. Activities has alway provided much to do. Tina ( from activity’s) is a wonderful Group leader. I can only give SHR a great review . It is 5 star.
This place is wonderful staff is great sunrise treated my relative like a family member, i was very please and happy with everything i will recommend the facility to everyone who is looking for a facility, Dee the receptionist is Amazing very outstanding personality and a beautiful smile (SUNSHINE) thank you all at sunrise health for everything.
I stay at sunrise Rehabilitation was the most phenomenal place you could wanna be I have nothing bad to say about anyone including nurses and staff, etc. believe it or not I was here in 1995 spinal fusion and I came back that’s how much I liked it I praise Tammy, Tony, Clyde, and Susie concierge is phenomenal
Viergela Michel is a very good receptionist, very friendly, very attentive and very responsible in her work. She is a very good acquisition for Sunrise Rehab and health center.
I'm currently a resident at this facility. The care of the nursing team, the PT team and workers here, is superb. The workers are very friendly and kind to all residents. The smiles are very lifting. They take time to listen to their patients and attentive to their needs.
I am pleased to have taken a few minutes to acknowledge/ recognize Doneila Gray whom I have admired as an exceptional worker in your organization. Her outstanding appearance and attitude to visitors and her colleagues is commendable, you cannot tell when she's having a bad day. She executes diligence and professionalism at all times, hence I do not hesitate to share these observations.Thank you Althea Graham Vitas employee.
Hi,I am one of the resident hairstylist at Sunrise… I have been part of the facility since 2005!!! From the moment I got the position and still to this day, I love what I do and that is all due to the wonderful people/ patients I have been lucky to meet.The facility always clean, employees are nice but for me what I offer is love and kindness and the ability to make the ladies feel beautiful once again and the gentleman feel handsome! I wish everyone really understood how important our job is. I have made some awesome connections over these years(from people that were actually my customers in my hair salon before) connecting with many who share the story of their life, loss of children which I relate to. They tell me a lot(woman talk to their hairdresser like a Dr. and tell their deepest secrets lol) thank you Sunrise for bringing me back after Covid and giving me the pleasure of caring for so many beautiful people❤️🧑🚒🌻Sharon Schwabenbauer
Sunriserise is a great facility Theresa is unbelievable she is Willing to help everyone.Susie the concierge is awesome kind and veryencouraging she helps me every day she makes sure my hair is alway done ,gail valerie gigi the c.n.a were awesome . Shanique the concierge is wonderful also thanks to sunrise Rehab .
I am so very pleased with the care I was given. From top to bottom the empathy and genuine care has been outstanding. I arrived on a stretcher, and I’m leaving on my 2 feet. What more could I ask for? The staff here will always be a part of me. And I will only remember them as being an integral part of my well being. Thank you, thank you. Neil Tannenbaum.
Everyone at Sunrise has been super helpful with my dad! He had a stroke and has been at Sunrise since the end of October. The care from the nurses, aides, therapists, concierge and front desk have been nothing short of wonderful. Johnnetta Mitchell is so personable and truly cares about each patient and does her best to help in any situation. Her warm demeanor and positive attitude is what keeps us, the caregivers, going some days. Rose and Margaret are excellent at what they do and they provide dad with some of the best care I’ve seen. My family is truly blessed to have these amazing women caring for dad and we have peace knowing he’s in good hands.
I've been coming here for 3 visiting my mom and everything has been great also the young lady in the front has been her name is Doneila great customer service
I have been coming to this facility for the past 14 years experience from the staff courtesy very respected hard working consistently great places to come
I am really surprise with the staff in Sunrise Haalth & Rehabilitation Center there professionalism is definitely another level. I have done medical transportation in different areas for 13 years. One of the biggest problems that I have with other facilities is that there patients 90% of the time They are never ready, and I always call 15 min before I get there. That never happens with sunrise. Health & Rehabilitation ,Miss Doneila Gray makes ppl feel like your part of the family. A very unique personality is very hard to find .
Great attentive service, very supportive of patient needs, staff is very kind, knowledgeable and understanding.....specifically Johnnetta was extremely helpful in timely responding to my moms care and keeping in communication with me about her progress and special needs, she is terrific and decidated!
For the past 3 months I have visited my client there at Sunrise Rehab and have always been met with courteous employees that are very caring. Just last night while visiting, my client wanted something else for dinner and the staff nurse was very attentive and made it happen within 20 minutes. I found this to be very impressive. My client also mentioned how impressed and very pleased with the experience over the past 3 months.
Placed my mom In Sunrise Health following a hip surgery. The staff is absolutely fantastic, professional, efficient and friendly. This facility is extremely clean and comfortable not only for the residents but families as well. I would hands down recommend Sunrise Health for rehabilitation. A definite 5 Star experience.
My name is Benjamin Abel I have been a patient at sunrise rehab for 2 week my stay have been amazing the staff is awesome from nursing to rehab best rehab so for and the new b wing is amazing this is the rehab facility to be . And I must say there concierge Susie is amazing loving caring knowledgeable any questions concerns she takes very good care of me and my room mate she's always willing to do anything we ask or need when she's here love her your company is blessed to have such an amazing lady working for your company 💕💕💕
The facility has been very successful and shown me such great hospitality. The receptionists Ms.Vergila and Aija are such sweet people and have been very good to me. I definitely recommend others to come and bring family to this kind and thoughtful facility!
Viergela Michel greats you at the door with an infectious smile and then you enter the rest of the facility and find amazing caregivers. My husband is a patient here and the care and professionalism is amazing.
My family is very happy with the care and support my mother receives at Sunrise. The staff is very welcoming and always tries to meet her needs. We love knowing our mother is in good hands when we are not available. We can’t wait until the remodeling is complete. It is going to be beautiful!
Exceptional Care and Compassion at Sunrise Health and Rehabiitation Center.As a team member and physician at Sunrise Health and Rehabiitation Center, I am consistently impressed by the exceptional level of care and compassion demonstrated in our rehabilitation facility. Our skilled and dedicated staff, comprising nurses, therapists, and support personnel, work tirelessly to ensure the comfort and well-being of every resident.Our facility is designed to cater to a wide range of needs, providing both short-term rehabilitation and long-term care with a personal touch. The rehabilitation team, known for their expertise, employs the latest techniques to aid in the recovery and health improvement of our residents.The environment at Sunrise Health and Rehabiitation Center is warm and welcoming, fostering a sense of community and belonging among residents and staff.Above all, the safety and health of our residents are our top priorities. We adhere to stringent protocols and best practices to maintain the highest standards of cleanliness and care, ensuring a safe and nurturing environment for all.I am proud to be a part of a facility that not only cares for, but also genuinely values each individual who walks through our doors.
My grandfather has been at this facility for around 3 months now. Initially, I wasn't too impressed with the dated interior, but I'm happy to share that they're currently undergoing renovations, and the progress is coming along great! One particular employee made a significant effort to connect with my grandfather, who can be fussy, and this meant a lot to us.While the facility boasts many caring employees, Ms. Caring Gallagher, the Clinic Coordinator, has truly gone above and beyond. She has been extensively involved throughout the process, quickly addressing concerns, providing valuable information, and genuinely caring for my grandfather's well-being. Our entire family extends a heartfelt thank you to Sunrise Health & Rehabilitation and especially to Ms. Gallagher. ❤️
Amazing experience. I was welcomed by Joanne River, Carlton, Carolina and a few more people. The place looks new and is very clean. Residents were doing activities happily, and they even have a Little Pet Dog that helps with patient' therapy. I will definitely choose this place over any others.
Sunrise Heath and Rehab is the BEST place in town for families who need assistance with caring for their elderly relatives. Ms Charmaine Bowes-finegan and her staff are professionals who take pride in keeping the facility clean and odor-free. They provide exceptional care in a safe, loving, family-like atmosphere for all their residents.
Sunrise Health and Rehab Center has made some very big improvements with the new ownership & management. My mother tells me all the time about the staff and how well they treat her! Sherry the unit manager on F Wing is very helpful and always going above and beyond. Fabienne the DON was very resourceful and really knows her staff! I even met with Brandy in Human Resources and she was a great help with things as well! Overall - the staff is all wonderful here!
This is Great Facility the staff are Amazing and always attentive. The facility is clean and smells fresh. If you are looking for a great place for a family member give them a call. EDDY OSCAR AND VANESSA ARE AMAZONG.
My brother was admitted for rehab to back on his feet and they promised to take care of him. I had him sent back to Westside after finding him catatonic, dirty and with a bed sore a week later. Failure
I believe the facility is well done. I love the atmosphere and I get great response from the nurses who are taking care of my partner. The business office and the physical therapist Mr. Daniel show me great care and inform me with great details!
Thank you to all that helped my husband & I through his stay & recovery respectfullyPetal RN, Sharon, unit secretary, Cary OT & JennaAll attended to every concern, & question with exceptional care & a smileCathy Platt
The facility is very welcoming. The nurse educator Jennifer was very friendly, kind and knowledgeable. The adminstrator was very postive, welcoming, and knowledgeable. The place is beautiful and everyone is welcoming. The facility is a place that I would bring my love ones too.
The atmosphere is beautiful. The staff is very kind and they have a cute dog that also brightens up the environment. Jennifer was very kind as well as Charmaine. Thank you!
This nursing home is the most beautiful place I have been to .the atmosphere is amazing especially the co workers .I would like to make a special thank you to Charmaine and Jen for an amazing time with showing us around and introducing us to sunrise health .I am encouraged to come back .🤍
Exceptional Care and Communication at Sunrise Health and RehabAs a community medical provider, I recently had the privilege of collaborating with Sunrise Health and Rehab, and I must say that my experience was nothing short of outstanding. From the moment I became involved in the care of a patient transitioning to this facility, I was thoroughly impressed by the level of dedication, professionalism, and communication exhibited by the staff.The discharge process is often a critical juncture in a patient's journey to recovery, and the team at Sunrise Health and Rehab truly excels in this regard. Their meticulous attention to detail in coordinating the discharge and transition of my patient was commendable. The staff ensured that all medical records, treatment plans, and medication schedules were seamlessly transferred, leaving no room for error. This level of thoroughness is not only reassuring for medical providers but also essential for the safety and well-being of the patient.What truly set Sunrise Health and Rehab apart was their exceptional communication with both the patient and me as their medical provider. It's not uncommon for patients to feel overwhelmed during transitional periods, but the compassionate and empathetic approach of the staff helped ease anxieties and fostered a sense of trust and security. They took the time to explain the treatment plan to the patient, involving them in the decision-making process, and addressing any concerns promptly. This level of patient-centered care is a testament to the facility's commitment to providing holistic and person-centered rehabilitation services.Furthermore, the staff's commitment to maintaining open lines of communication with me was remarkable. I received timely updates on my patient's progress, which allowed me to adjust my treatment recommendations accordingly. This collaborative approach not only benefits the patient but also enhances the overall quality of care provided.In conclusion, my experience with Sunrise Health and Rehab as a community medical provider was nothing short of exceptional. The discharge process and their communication with both the patient and medical providers during this crucial transitionary period are exemplary. I have the utmost confidence in their ability to provide top-notch care, and I look forward to continued collaboration with this outstanding facility. Sunrise Health and Rehab has set a high standard for rehabilitation and transitional care, and I wholeheartedly recommend their services to anyone seeking compassionate, patient-centered, and comprehensive care.Altia Landis APRN, FNP-c PMHNP-BC
I am a current patient admited for therapy after a fall. Words are not enough to express my gratitude and the attention received. I want to give a special thanks to Carolina Zamorano for the support she provided me with my nurse Johanthan Rosado, Cari Gallagher and Toni Carey. Thank you all.
Such a great team and wonderful community. From the top- Ms. Charmaine the administrator, Eddie and Jessica who are phenomenal with the marketing. Ms. Carolina who is a social worker and such a bright soul. Ms. Jenna who assist with finding the right community for your loved ones.I can go on and on about this rehab but I encourage you to go see for yourself. You will be so happy you did.
I can not say enough positive comments about our first impression after bringing a family member into the facility yesterday for rehab. Initially Sarah the Admissions Director went above and beyond our expectations to make sure the transfer from the the hospital went smooth, and a bed was available when the hospital discharged happened. The staff we met on F wing was warm, friendly and extremely accommodating to make sure our family member feel very comfortable upon arriving at an unfamiliar environment. Finally, my hat goes off to Charmaine, the facility administrator for putting together such an amazing staff and maintaining such a beautiful facility.
This facility I can sincerely say it’s a five star and more caregiving facility. I really am happy to have experience coming here taking care of my patient and that’s members of the facility have been really really very good and I so appreciate it and I just wanted to let you know thank you.concierge Susie have been amazing every morning when I come in she’s always here to answer any question or concern I may have all the nurses can are wonderful .
SHR have the best qualified staff. They are well trained and knowledgeable about their work.? They always have a welcoming smile on their faces when they meet and greet the guests. #Sunrisehealthandrehab.
My name is dennis ricketts, I'm a patient at sunrise rehab its the best facility I've ever been in by for and I've been in a few staff is amazing nurses are awesome c.n.a all great food is excellent rehab staff is amazing , i also have the pleasure of meeting there concierge susie who's amazing in many ways than one she even got stuff to cut my finger nails when i ask her how can i get it done she always have a beautiful smile everytime i see her i was a business owner myself and it great to still see workers still walk around with a smile and as caring and understanding as her you the owners show make her employee of the year she deserved every star that's given to her and other patient like myself have alot of. Amazing things to say about her your company is lucky to have such an amazing young lady working for your organisation please tell her what an amazing job shes doing and the comfort she brings to us the patient each and ever day please give her a extra thank you .
My father has been here for 50 days. His nurse is Nadia. Among the other nurses. Nadia has been the upmost best nurse he could ever have. When I come in, she explains everything from the day to how he’s doing what he’s done she’s got a good relationship with him. She makes his family feel comfortable. She is awesome. I wish I could bring him home for her. Bring her home for him.
Sunrise Rehab is a place to be, to bring your love ones that needs care either long term or short term care, the people around are always willing to help of whatever they can. You will feel at peace to leave your family members there, knowing they are well taken care of.
Sunrise Health & Rehab is a beautiful place for your loved one’s to be cared for because of its ambiance and caring staff. My personal experience was with Admissions Director Tamara Cato. She was knowledgeable, patient and courteous. She embodies true customer service principles. She made my experience/visit at Sunrise worthwhile. I’ll definitely recommend Sunrise to anyone and it’s all because of Ms. Cato!
My experience here was amazing. The Admission Director Tamara Cato was so helpful. Her professionalism, and her knowledge of the information made it A much easier process for me. I will definitely recommend this location to my friends and family.
My here was well worth it the rehab is fabulous I wasn’t walk when I got here now am walking without a walker the is amazing I love the yoga the food is excellent dean from rehab is great Claude and my Conciergre Susie is fabulous fantastic very caring understanding always there to help me when I need a question answered or if I need any help and the new dining room is wonderful love sunrise rehab you rock
My mother was here for about 1 week and I have to say the staff were great to her, the food served was way above expectations, and if she ever needs rehab again SUNRISE is the place for her. Your loved ones will be taken great care of. THANK YOU SUNRISE STAFF!! AND JUSTIN FROM DIETARY HE WAS SOOOO GREAT TO US.
Sunrise Health &Rehabilitation Center is like a breath of relief! I was very indecisive on where to put my uncle because with his condition he is very stubborn, but when I got on the phone with Tamara Cato!! Omg she was all the assurance we needed, she was soo patient an understanding and when we finally went in and she met us it was like a ray of sunshine. She never left us wondering, the best service we could ever ask for and nursing staff was exceptional, even my uncle was who seldom smiles, face lights up everytime I remind him of Tamara.Thanks to the staff🙏🏽 Special Big up Mrs Cato.
I recommended Sunrise Health and Rehab facility. The admissions Director Tamara Cato made the process real easy for us. We appreciate you and the facility.
Sunrise Health & Rehab is a most excellent facility. It is under new ownership & the owners personally took an interest in my mom and were a great help to my father.The staff at every level was fantastically helpful. From the unit manager Carlton, on E wing to the nurses Chloe & Jonathan, to the aides, to the social services people Cari & Jenna you have our deepest appreciation for your hard work & dedication in helping care for my mom & watching over my father during his visits. To the laundry staff who helped to find my mother’s lost blanket which was a gift to her from her granddaughter, thank you! To all the therapists who worked with my mother, thank you.The first thing one notices at Sunrise is the happy disposition of all the staff. Everyone says hello with a smile. This must flow down from the top. Happy employees take good care of the patients.When it came time for my mother to move to another facility, Jenna & Cari did all they could to help & follow up.The facility is clean & doesn’t smell. There are serene places to sit outside.All this is in contrast to the horrible experience at the vaunted Woodlands at John Knox Village. My mom was there twice and it was the same. Unhelpful & uninterested staff. Annoyed all the time. The Woodlands at John Knox Village is the dark night to the Sunrise Health & Rehab’s bright day.Again, thank you to everyone at Sunrise Health & Rehabilitation Center from owners to the receptionists at the front door & everyone in between.May you enjoy every success!
Our Mother has been in there for almost a year and we have been very happy with her care.Theresa, Ruth, Genet, Jazelle she speaks very highly of every time we speak with mom.
I'm a independent hairstylist at Sunrise Rehabilitation center, Of all the Rehab's I've seen I have to say this is the cream of the crop, the top of the top. I see how well the residents are fed, and treated. Just one word to describe it "Amazing". The staff (Charmaine, Brandy, Harolyn, Narissa, Vivian, and the rest of the staff) are amazingly co-operative and want the best for the residents. I'm very happy being a hairstylist there and hope to stay there till I retire.
Working as an NP at sunrise for the past 5 months and it has been a pleasure to come to work and interact with the staff and patients . I have been an NP for 7 years and I have visited several facilities as a provider. Sunrise has been the best facility thus far. I look forward to coming to work and helping the patients meet their maximum rehab potential. I truly enjoy my daily interactions with the diverse and professional staff at Sunrise .
I recently had the opportunity to provide my services as a nurse practitioner at this wonderful nursing facility, and I must say, I was thoroughly impressed. The entire team here, from the nursing staff to the administrative team, showed an exceptional level of dedication and professionalism.The facility itself is clean, well-maintained, and designed with the comfort and well-being of residents in mind. The staff's commitment to delivering high-quality care is evident in the way they interact with residents and their families. I observed a compassionate and patient-centered approach that truly sets this nursing facility apart.What stood out to me the most was the collaborative atmosphere. The interdisciplinary teamwork among healthcare providers, including nurses, therapists, and support staff, ensures that residents receive comprehensive and individualized care. It was a pleasure to work alongside such a skilled and caring team.I would highly recommend this nursing facility to anyone seeking top-notch care for themselves or their loved ones. It's clear that they prioritize the health and happiness of their residents, and I feel fortunate to have had the opportunity to contribute to their mission. Keep up the outstanding work!
My dad recently had a stroke and was hospitalized. I was faced with the task of selecting a rehabilitation facility and I must say that was nerve wrecking. I reviewed a few facilities and narrowed down to 3. After praying for guidance I was led to Sunrise Health & Rehabilitation. I met several friendly staff at the facility but I'd like to highlight a social worker Ms. Tracy Chung. I told Ms Chung that I was nervous about my dad being in the unit as he's been cared for by only family. Ms. Chung assured me that my dad would be in good hands and so far, I'm pleased with the services rendered and hoping his stay will remain pleasant! Ms. Chung has done a remarkable job addressing all concerns we had in a timely manner. Ms. Chung is attentive to details and she follows up with family as a social worker should! Thanks for your services and to the other staffthank you! After 1 month of my dad being admitted to the facility, I'd like to say that I'd recommend Sunrise Health & Rehabilitation!
Unbelievable! The attention that was paid to my mom was just fantastic! I think everyone like carolina social worker in her position should be carolina, thank you
My husband has been here for some time and has always gotten excellent care. The nurses and aids are doing a wonderful job. I can rest easy knowing that he is being well taken care of.
The entire facility is terrific, and especially the physical therapy folks. Thru take time, assure safety measures are taken and work hard with the patients. Shout out to Gio, Daniel and Samuel
Perhaps one of the best facilities in the area. Patient care and rehab are outstanding and the facility is immaculate. Many great success stories, quality of treatment shows in the patient outcomes.
I spent almost two weeks at this facility after a hip replacement in 2008. It was quite an experience recuperating from the surgery The staff was very accommodating and friendly. I left feeling very happy with my rehabilitation before going back to work for another week. 👍👍👍👍
This experience I shall never forget. Upon arriving at Sunrise Health Rehabilitation Center, I was greeted by the concierge, Susie. Susie was so warm and caring. While there she made herself available each day I was there. Things that I needed she saw that got them. Sunrise Health Rehabilitation is a caring place to get the care you need.
In my review I forgot to mention my OT therapist Shanna who came in and gave me very innovative therapy and was a really good team person.A Weekend Aid Magalie went out of her way for me.I
My grandfather stayed here recently and won’t stop going on about how much he enjoyed the hospitality and kindness he received. Thank you for taking care of him our family appreciates it!
My mom Rose was in this rehab facility for over a month and I can’t tell you how impressed I was with the compassion, the friendliness of the staff. This was her first time ever going to a rehab facility and of course she did not want to go, but she had to go to get her strength back to be able to walk. When I tell you that these people went above and beyond to help her to encourage her to keep her spirits up, I was extremely impressed.Tracy Chung was the social worker and her compassion for my mom and myself was extraordinary because I myself was extremely nervous. Susie the concierge was always friendly and helpful with any questions I had and extremely helpful. The nurse Marie made my mom feel comfort and at ease and introduced her to taking medication with Apple sauce which was easier for her to take.Saly C I can not express how thankful I am for her dedication and comfort when I had to leave my mom, she went above and beyond to make sure she was taken care of and made sure she ate her meals and drank her hot tea to get up her congestion I was speechless. And lastly Gigi… I give her a lot of credit for what she does, making sure my mom was always clean and dressed and comfortable, keeping a close eye on her and helping her with anything she needed. And lastly Angie the occupational therapist her patience and compassion were just extraordinary with how she treated my mother. I am just amazed how these ladies were with my mom and I will forever be grateful to them for treating my mom with dignity and respect.
My Nana was here for about a month and the staff here treated her so kindly. Tracy was always made herself available for my family. I cannot thank the staff enough for going out of their way to get to know her as a person rather than just another patient. Marie, Susie, Sally, and Gigi all did an amazing job. You all should be proud of yourselves for making such an impact on some many peoples lives. Thank you, god bless!
The service and the caring of others and myself continues to be exceptional as well as the consistency I feel very fortunate to have found this amazing rehab , Susie the concierge is always checking on me making sure all my needs and concerns are taken care of always with a smile , the rehab staff is amazing Dane is awesome making me feel welcome.
I'm a patient at sunrise rehab and all the girls have been kind' but Susie B,the concierge has been the kindest most helpful and quick to step in and help me when I needed it the most` you should be glad to have her as a employee she's amazing wonderful always smiling always make sure my questions are answered and my needs are met 😊 am grateful to have meet her along the way made my stay pleasant and enjoyable
I had a rough time adjusting but then it was great! The people were so nice!Susie, GiGi, Georgie that’s Teddy’s Mom, Marie the nurse, Natasha, and the many others who helped me. The food was good, the therapy and the therapists were great. So my stay was wonderful and the help I received was superb. Thanks to all the staff that helped me even if I don’t know your names.
My Physical therapist Giovanni was very good with me, I enjoyed doing my therapy with him. Also, thank you to Liliana, Sally and Daniel for all their help during my time at Sunrise.
Tracy C., Social Worker, is helping our family member and our family every step of the way to participate in the rehab process, get well, and return to an active lifestyle. Thank you Tracy and Sunrise Health and Rehab Team
I am Maria A F22 room. I came here to get physical and occupation therapy. I have met many wonderful Sunrise Rehab staff all of them super caring. One that stood far beyond her duties as Concierge is Susie BShe is Amazing, super knowleable, kind, someone who goes out of her way to make us feel inclusive in such loving way. Susie B would do very well being a supervisor, trainer of new Concierge, lots of rewards. Meeting Susie B has been very rewarding to my stay and well beingThank Susie for taking the time to come and say hello to me when you get to work. Love. Maria A.
I was2 months in this facility and did not want to leave for home. All the nurses pt and ot staff treated me with respect.I cannot over emphasize their service and respect and to help other patients in more need than myself. Susie my concierge was an exceptional person to help with arranging appointments in liason with the desk staff who were also excellent. Susie always asked if there was anything she could do for me with a smile. Gayle the van driver drove me to many appointments and commend her safe driving .
Hear Was excellent also the care and the rehab was great, and Susie was the very best concierge always and my question and always have a big smile on her face ☺️☺️☺️
Receptionist was very helpful and courteous!. Staffs were excellent, they helped me find my way to the patient very easy! Overall my first visit there was awesome!
A few excellent workers who made my 4 weeks here bearable : Susie, Mag Voicy, Nadya, and the Physical Therapist (Giovanni!) led the way through a maze of gratuitous obstacles. Blessings to them. Gratitude.Other performances were very problematic.
This place is heaven sent. My mom needed care after a back fracture, and was initially in another facility. It was horrible. We moved her to Sunrise and it has been nothing short of amazing. Every person who has cared for my mom has been truly the nicest, most caring people, I can't say enough good things. Please keep up the good work, there is a special place in heaven for everyone here. My mom, and my family, thanks you from the bottom of our hearts.
the PT and OT people were great with my mom and very informative, unfortunately my mom didnt improve too much, through no fault of their own. she is just in a serious decline. the nurses Nadia and Denia were wonderful, so patient and nice with my mother. wish all facilities were as caring as them. I like that you can visit any time of the day or night. I would prefer if they had activities for the rehab patients, but i understand thats more for longterm patients.
My mom spent several weeks in rehab at Sunrise. She made significant progress in strengthening her muscles there, which enabled her to stand and take steps. I was impressed with the progress she made, and the staffs’ attention to her needs. Maria, the patient concierge went above and beyond in attending to my mom.
Upon visiting my loved one, there was a self check in process that was ok. No hassles at the front desk. The facility was beautifully decorated for the Christmas Season. I had access to his nurses if I required to speak to them. He told me that the laundry department was doing better. Upon another visit I saw that the dentist came and gave him new dentures, so he has his handsome smile once again and that he takes advantage of the spiritual prayers provided once a week by outside Ministers. However I am trouble by an injury to his foot that is still swollen after one months time and he is a diabetic. So that needs to be addressed. However, overall he is having a successful living arrangement at Sunrise Health and Rehabilitation. Lots of pluses with a few minuses.
Greeted when you come in the facility.. non touch screen identification process. Facility very clean. Love one well attended by staff, very caring. Mom needed her hair to be brushed. the Aide took the time to stop and attend to her.
I cannot start to praise enough the staff at Sunrise not only based on their professionalism butthe care and attention they give my mom. They are compassionate and patient and they always go the extra million miles to accommodate her needs and quirks especially bc my mom does not speak English. My personal experience with Charmaine Heron, Carlene Eustache, and all the nurses and CNA, especially my BFF, Ginette Dezile who are a fantastic professional as well as an incredible human being who is always super caring and attentive to my mom’s needs and mine. All the staff here from the ladies and gents that cook, brings the food (which by the way is verygood), the ladies that take care of the laundry, to the ones at the activity room are all wonderful. I can only says good stuff about this facility and its personnel. When my turn, if I get there, here is a place I would consider and recommend. You can be very proundof what you have accomplish and i am super happy with all these beautiful women that are so loving and caring. My most from the heart thank and gratitude. Love them all💝🤩
Hello everyone, I really would like to give an amazing review to Sunrise Health and Rehab. The nursing staff and therapy staff did a great job with my grandmother. When she went in, she wasn't able to stand and now she can walk with her walker. Thank you so much for your help.
A few weeks back my grandmother was put in a Sunrise Nursing and Rehab. Before she was admitted she was very depressed but over time the kindness of the staff and the encouragement of the physical therapist help her recover. She came home last week and she's able to move around on her own and I want to thank them for that.
Tamara from admissions gave me a tour of the rehab unit. She was very empathetic. The facility was clean and smelled really nice which is not typical of nursing homes. The rooms had flatscreen T.V’s, and were large. Unfortunately dad passed away and didn’t get to experience the rehab.
My husband was admitted to the facility and spent 60 days which the staff, M.D. were great. It Is difficult to mention everyone but the staff was attentive to my husband needs. Great experience. To mention just a few of the staff that help in in the F wing for his speedy recovery where Lisa, Sharon, Verna, the physical and occupational therapy team Georgie, Sean, Greta, Ricardo, Dane, Sheila, Tamara, Carolina and Maria of concierge and last but not least Gail of transportation.
My grand aunt was currently at Sunrise Health and Rehab, I'm really impressed with the care they give and from the admission process it was to her discharge it was flawless. Thank you Sunrise team.
I want to thank the staff of sunrise health and rehab for taking great care of my grand aunt after she suffered a fall. The staff was very attentive to her needs and made our family feel welcomed. We were pleased with the care she received from admission until her discharge, and return home. Top tier service, from a great facility.
Good day, wanted to give a pleasant review for the staff at Sunrise Health and Rehab. The building was very cleaning and I was surprised about the size of the room my uncle acquired while staying on their unit. They have a great Physical Therapy staff. I would refer anyone to that building.
Just wanted to take the time to leave a review for Sunrise Health and Rehab team. The rooms were very big and spacious. The nursing staff and administration were knowledgeable about taking care of my uncle and they even helped get him placed at an assisted living. Thank you for your service.
Beautiful and amazing place! Honestly I really enjoyed myself. All the staff members were amazing and friendly. I would definitely recommend this place.
My grandmother was at Sunrise Health and Rehab. She had a great experience. They was ontime with answering the call light and the Physical Therapy is amazing. I will refer anyone to this building.
The receptionist met me at the door and ask me if I needed a mask. Very helpful to help me locate the person I was visiting.. She introduce herself and walked me to his room. Thanks.
After such a great accommodation and treatment as it relates to my grandmother’s hip replacement SUNRISE HEALTH REHABILITATION facility would rank at number (# 1) within the diaspora of Northern and Southern Florida .. they have well trained skilled professionals and a warm welcoming staffs that suit your needs at any given time “this is like an home away from home” I highly recommend this health facility as first preference on your list.
This Facility is one of the best facilities I have ever been to. The service was amazing and the atmosphere was welcoming. The facility is also very clean, staff are extremely nice and professional.
We’re so thankful to have this caring team care for our loved one. The facility is well maintained, clean, and exceeded our expectations. Highly recommend!
My family’s experience with Sunrise exceeded our expectations. The staff is warm and welcoming from the moment you enter the building— we were greeted with smiles upon every visit. The team on D-Wing provided exceptional care to my mom. Them along with the VITAS team, particularly hospice nurse Ancella and nurse manager Charmaine who worked together every step of the way to ensure my mother was well taken care of. The CNA’s and social worker are caring, the therapy team is great and the floor nurses and secretary are exceptionally helpful. The decision to place a loved one in a nursing home is a difficult one to make, but the staff on D-Wing at Sunrise made it easy for my family. Thank you all for such a wonderful experience.
We were recommended to come here by the hospital for rehab. Mom was apprehensive being her first time in rehab but she did great and fully recovered. Her nurses were great, and the physical therapist helped her to walk again after surgery.