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Amazing staff and made my grandma as comfortable as possible in her final days! My family and I will be eternally grateful for everything!
Susie concierge I come to place it was so amazing clean and beautiful I hope that god will continue to bless this place I will be coming again you guys is so nice just keep up the good work love you ❤️ one love
Susie co concierge,I have the athe experience visiting this wonderful home for the elderly it's one of the most beautiful place so clen and comfortable ❤️ it so much a home from home.
Susie concierge; it's my first time to this facility, and felt at home, most certainly I will come back to visit, the people are great, blessings.
Wonderful facility! Great staff, absolutely caring and compassionate!
Sunrise Health & Rehab Ctr is one of the BEST and my favorite in Broward County! Great staff starting with Michelle the receptionist to Paulette, JJ, Suzie, Gracie, Tracy and a few more of my favorites that would take too long to mention here. Very clean and modern facility recently remodeled. I wholeheartedly recommend it!
Sunrise Rehab has the best services for people who need extensive therapy. They are fantastic the nursing staff is right on target with helping the patient. Jessie the nurse is one of the most caring amazing helpful nurses we have ever met. When I know she will be the nurse for mom I can go home knowing she will be the biggest help to my mom She is peace everything is taken care of. My mom needs Jessie everyday. Thank you for listening. Love Randi b46
The concierge Suzie was very friendly, and helpful. Brightened my husband's day when she would come by to visit.
Viergela michel is awesome. A warm greeting everytime. Nurses are so nice, room is nice, very clean.
My stay here has been very nice everyone been very wonderful concierge Susie been amazing during my stay here
Michel the receptionistthe best service everso polite and helpfulwe love her
Viergela Michel is always smiling when I come visit my mom. Her cheerfulness & friendliness is so inviting. We need more people like Viergela in this world. Keep up the great work 🌻
Great place specially Viergela MichelShe is always smiling and wishing you a great dayAnd the service has been great for my mother
I am a patient at sunrise amazing facility Nurses c.n.a everyone makes you feel at home all the activities my c.n.a Fallon my nure tassia amazing, concierge Susie is amazing she goes above and beyond for the patient here any questions any concerns she takes care of everything all you have to do is ask thanks sunrise health and rehab.
I can certainly attest that the 4.8 rating is a valid rating for Sunrise Health and Rehab. We are giving them 5 stars for their treatment of my 84 year old dad. My dad fell and broke his back and was actually sent to another facility for rehab before Sunrise and it was not a good experience. It basically set my dad back because of the way the administrators and case workers don't know how to handle the insurance and discharged him well before he was ready to go. My sister and I did our research this time before selecting Sunrise Health and Rehab and we are glad we did. Sara from admissions has been a godsend in taking the responsibility and stress out of dealing with the insurance and making sure we can just concentrate on my dad getting better. She is one of the best administrators I have ever run across in the medical field and we have run across too many for comfort. She is smart and efficient and follows through with her words! Besides Sara, I want to mention that Joy the B unit secretary has also been very helpful in coordinating the care we need for my dad's appointments outside of Sunrise Rehab. She also is extremely efficient in carrying out the tasks at hand to make everything so much easier than any other Rehab facility we have used for our mom and dad's rehab. Finally I want to mention that the Physical Therapy department is also outstanding and great at dealing with my dad who isn't the easiest person to deal with as he can be impatient and get anxious. In particular, I want to point out Jenny and Kaye who I have seen in action as I've been there several times during therapy sessions to observe his progress. They ensure my dad is always calm and collected before starting his physical therapy as when he is anxious he doesn't perform and get the benefits and progress he needs to come back home. They are also very patient in dealing with him and I have seen great progress with him being able to do most of the same things he was doing before his injury. Thanks to everyone at Sunrise Health and Rehab for taking such great care of my dad and helping our family out so much and reducing our stress level!
This place is a death trap. They caused my father and now my father in law into failure to thrive. They should shut this place down or hire people that actually know what they're doing which care for the patients. STAY AWAY FROM THIS FACILITY!!!!
The nursing home is clean & nicely decorated. It’s nice to see people who actually care. Susie (Concierge) is the sweetest and always talks to residents and cheers them up. Definitely recommend this facility (:
My dad is here at Sunrise and I am very happy with the care he is receiving. I really want to take the time out to say thanks to his Nurse Tassia, and Jessie. The concierge Shanique is great, she checks on my dad daily and make sure he’s doing okay. I am very pleased and everything is positive and great here.
Sunrise is really a nice facility with loving caring staff. My husband been at this facility for over 3 months and the care he received is top tier. The CNAS Gailann, Falon, Aliany, Myrline, Caronite, The Nurses, Tassia, Jessie, Marie. The Unit secretary Joy, the Concierge Shanique are all great Human beings. I love you guys and I am very pleased with the care my husband received from you guys.
My cousins husband was there for about 2 weeks and all they did was drug him up. He was drugged up from morning, afternoon, and night. He was like a different person, so sad. It was like they couldn't be bothered with him so they drugged him up. He eventually went to Coconut Creek Rehabilitation and he wasn't drugged up 24 hours a day and was back to his old self. Sunrise Rehabilitation Center should be investigated because I'm sure my cousins husband is not the only one they drugged up it's probably what they do to most patients.
Excellent rehab and safe Excellent concierge Susie goes above and beyond
This place is the best! Best care, loving nurses, professional staff and great administrators. My Dad is been there for a few months and he is treated like family.Thanks to all the nurses in G unit.
I'm a patient at sunrise rehab the staff is amazing the food therapy yoga is awesome the hair dresser the concierge Susie is amazing goes above an beyond for us the patient love her she is an assets between family patients she does an amazing job whenever she's at work
I ŵant to commend the concierge susie on f wing as she solves problems right away with a smile and treats patients with dignity and kindness.She is by far a real asset to sunrise
This is from Roslyn Milan. My experience here was wonderful I have some great nurses taking care of me.Tassia,Elianna,Susie, Joy,Charmaine and Shanique were the best.Without them I would not make it. Thanks to you all.
I recommend this facility a 100%, everyone is so nice to me. The therapy department is really great. Dane the therapist is very good, he work on me so well to help me get back up and going. Shanique is such a nice young lady, she is always smiling and willing to help always. The Nurses and CNAS are awesome. The facility is so clean and nice well kept. Keep up the good work sunrise. I love my roommate she is loving and nice a great pick.
I really enjoyed my stay here, I have been treated so very well. The view from my room is very nice, my roommate is awesome. Shanique the Concierge is so professionalShe comes in daily to check on me to make sure I was okay. The dietitian make sure I was getting the meals I can eat because of my allergies. The nurses are great, the cnas are loving. This place is God sent. I am pleased.
I am beyond grateful for this facility. I was admitted one evening and I wasn’t feeling my best. The concierge Shanique made sure I ate, I got my meds and that I was comfortable. She gave me a nice, comfy blanket. She explained everything very detailed to me as to what to expect of my stay here, every evening she would bring me my drumstick ice cream and one for my roommate as well. Tassia and Jessie are amazing Nurses who goes above and beyond and the CNAs are awesome. I recommend this facility to friends and family ♥️ 5 star
My thoughts on the matter is this. Everyone one was so on point and I appreciated the kindness of the staff. I will miss everyone but on my way to the next journey. Thanks to all of the staff and I send my best wishes to all of you! Patrician Johnson Susie concierge was so kind and generous with her love. I appreciate.
My experience at sunrise rehab is a amazing my cna paulett I love her Daniel is amazing Susie the concierge Is great at what she does her customer service skills is excellent amazing always smile makes me feel at home
I’m a patient at sunrise rehab excellent staff and the rehab department is awesome Paulette the cna is awesome goes above and beyond Kerri from therapy and Susie the concierge is fantastic knowledgeable she’s excellent at what she does always checking and making sure all my needs are met and she always follows up with any questions that I may have.
I spent 9 weeks at Sunrise Rehabilitation due to a shattered ankle. I am now home and recovering thanks to the nursing and CNA staff plus administration.I would like you to give special high praises to my evening CNA - Valorie and my morning CNA Gailann. And special thanks to Lorna who covered both AM and PM shifts over the weekends. She is most helpful and kind.. They all took such great personal care of me and I will be forever grateful. They are compassionate and so knowledgeable in their field. Thank you my ladies.Also my nurses Pauline and Marie. Always right there with my important meds, applied ice when needed and always asked if I was comfortable and would make sure. They are both highly professional and compassionate.Shout out to the 11 pm - 7 am staff Janice and Jossie - always there with a smile and helpful hand.Thanks to Lorna and Ms. Brown who helped me as well - always with a smile on their faces.Special thanks to Joy the Unit Secretary who held everything together regarding my stay. She arranged my transportation to and from my surgeons appointments. She always came by to make sure I was treated properly. She is one of the kindest and compassionate people that made my stay as comfortable as possible.The concierge staff of Susie and Shanique and their big and genuine smiles were a pleasure to see everyday. They both are the liaison between patient and staff and make sure if something needs to be taken care of - they do!Jenna with Social Services was always there when it came to insurance issues and the length of my stay. She was in charge of all the administrative matters dealing with my discharge and home health care and PT. And my care continues at home so that I will have a full recovery.Thank you to Steven for always restocking all my needed supplies. Always pleasant and concerned. And thank you to Darla along with Marly for their great social activities for the patients. And their cheery morning smiles. And Giovanni who washed my hair in the salon with extra care - was a great treat. And can’t forget Gale the driver who got me to and from my surgeon. Thanks to Dee for always directing my calls where needed and getting things done on a timely basis. And Justin for coordinating the daily menus.Of course special thanks to the entire PT and OT staff that got me to the point that I could go home.Amy, Dane, Clyde, Shanna, Samuel and Dyan. I’m very grateful thank you.Thank you to you all. If I forgot anyone on section B I’m sorry but please know I am very grateful and wish you all the best.I do have a few suggestions also as not everything is perfect in any business.- the CNA’s are so understaffed all shifts. They need more help during all the shifts. I have never seen more hardworking employees in my life. Having a couple more on staff for each shift is greatly needed. The patient is the one that suffers having to wait for attention.The new CNA’s need more training before they are on their own. I experienced a few instances that could have not happened with proper training.All employees in the medical field that are employed in the USA should speak English, I had a couple of instances that I could not communicate with the CNA - unacceptable and could be serious consequences for the patient.Once menu changes by the patient are submitted they need to be read and followed by the kitchen staff who ultimately coordinate the items to be delivered for each meal.Thank you!
Without a doubt, this is one of the cleanest, most family-oriented, friendly, caring, and respectful rehabilitation centers in Florida. The entire administration and staff are incredibly genuine, dedicated, committed, and professional. Special thanks to Lurline and the activities team. Thank you all for taking such great care of my Aunt Wendy!
Sunrise Rehabilitation Center has been excellent taking care of my mother Wendy Turnes. She was well loved and the nurses treated her very well and with respect. The activity room was her favorite and the staff Moreen and others are so amazing to the patients. I can honestly say my mom had a family here outside of her own family. Thank you to the nurses and the activity team .
Susie from concierge is excellent. She is nice, professional and very helpful. My Dad is patient here and recieves great. Kudos to her. 👏👏🏆🏅😎
The dedicated and amazing nursing staff at Sunrise Rehab treat my mom just like family. What more can I say! Not only are they knowledgeable, attentive, kind and compassionate but they treat our entire family with empathy and compassion as well. I feel confident that my mom is safe and being well cared for. A special thanks to nurses Jessie, Tassia, Allie & Steve and CNAs Valerie, Merlin and Fallon, just to name a few, for treating my mom with dignity and understanding.
I am a Resident at this amazing institution. I been to other facilities before and there is none that can top Sunrise Health And Rehab. The staff here really care and you can see the joy on their faces when pleasing the residents. Can you imagine they have a concierge at a nursing home. Well Sunrise do and Shanique is amazing she really loveswhat she does, very professional well spoken young lady. The Nurses and Cnas on the B Wing is awesome, Tassia, Jessie, Charmaine, Falon, Gail, Lorna etc I can't remember everyone's name, but awesome individuals. I recommend this facility to friends and family. The food is very great, PT department is top notch. Thank you guys so much.
I enjoy my stay at this facility. The staff is very loving and caring. Shanique from the Concierge Department is phenomenal, she goes above and beyond to make sure my roommate and i are very satisfied with the care we are getting here. I recommend this facility 10/10. The PT department is great, they helped me get strong again. The food is great, they have a dining room here that is restaurant style, good music and great company.
My wife came here about 8 weeks ago with very limited walking and range of movement. Over the weeks she had physical therapy and she has improved greatly walking on her own. The staff here is very kind and very caring She has been in quite a few rehabilitation centers and Sunrise is the best. Special thanks to the CNA’s especially Gail who has taken very good care of her also the Nursing staff, and the nutrition staff which catered to her needs Oh almost forgot to give a heads up to the administrative staff too .Shanique ,Tassia,Lorna,Charmaine,and Jessie who took excellent care of her too. Plus the Physical Therapy crew I was very impressed by their skills and compassion Especially her nurse Marie
This facility is amazing, I enjoy the PT department, the Nurse Charmaine is very knowledgeable and very informative. Shanique concierge is very great she make sure I am doing good my concerns are always take care. Nurse G the wound care nurse is my Angel she takes very good care of me, so gentle and very loving lady! I recommend this facility to friends and family.
Robert S. is extremely professional, courteous, and attentive to each individual he comes in contact with. He offers supreme service to his guests, clients, and staff. Highly recommended facility thanks to the quality provided by this gentleman’s leadership!
I was really amazed at this facility and greeted with such attentiveness and care especially the concierge Robert he was amazing a very good employee you all have. He went above and beyond my expectations in getting help with my uncle and for that I am grateful.
One of the best nursing homes in Broward County. Staff is amazing, facility is always clean, everyone is very friendly, and my mother is receiving the best of care. Highly recommend!
It's been a wonderful experience. Everyone is greatWould recommend this facility tassia Susie the concierge is awsome
Care for dad was very good. Very good layers of support between OT , PT, concierge, nursing
I am currently an employee at this amazing facility - with experience in this setting for over 35 years and I must say the staff goes above and beyond. I know the ins and outs of this level of care and I see the difference in the care Sunrise provides and the perfection they strive for. What should speak volumes about how much I believe in this community is that I brought my own mom here for rehab. We never want to be in this situation with our parents but when my mom went to Sunrise, I was amazed at how fast she progressed and how much better she is doing. I am very grateful to Jenna Social Services Director, Sheila and her Phsical Therapy team, the Dietary staff, The Concierges Shanique, Susie, Robert.The Activities department who make sure my Mom is always comfortable and well taken care of. I am very happy I am a part of Team SUNRISE.
Darla and Marly from Recreational Therapy are very compassionate and patient individuals. My mom enjoys the variety of activities they offer from ice cream socials, bingo, and movies to manicures, hand massages, group games and even live entertainment. They encourage participation and engagement amongst the patients and their families and really spend time getting to know them. I’m very happy with the program and the staff and feel confident that mom is kept active and content.
Wow, the concierge Robert is absolutely amazing! The service is top-notch, and he genuinely care about each and every person who walks through their doors. He is incredibly friendly, and the level of service he provided is truly excellent. I've been to other places before, but none of them even come close to offering this kind of exceptional service. Right from the start, he made us feel so welcome and valued.
If I could give this facility ten stars, I would! From the moment you walk in to you can feel the warmth and compassion radiating from the staff. Especially from the concierge Robert . He went out of his way for my aunt.They truly treat each resident like family, providing not just medical care but also emotional support and companionship. The facilities are clean, and the atmosphere is always cheerful. It's clear that the staff genuinely love what they do, and it shows in the exceptional level of care they provide.I can't recommend this place enough for anyone looking for a nurturing and supportive environment for their loved ones. They're simply the best!
Robert is amazing! He has made us feel so welcome as my father transitioned to this facility. The way he pays attention to details is commendable. We are so thankful. We feel like the environment is an extension of our family. May you stay forever blessed.
My time here at sunrise rehab have been nothing but amazing the staff have been amazing food activities concierge Shaniqua Susie amazing young ladies they go above and beyond the dining room is awesome thank to sunrise rehab to getting me back on my feet 💕💕💕💕
I met Miss Shanique while my aunt was staying at this fabulous institution. My mom was well cared for, but what really put the icing on the cake was meeting Miss Shanique and the way in which she gave us all the information needed to make us more comfortable with our aunt’s stay!! She made us so at ease.
The concierge Shanique is so amazing. She is extremely kind, friendly and always available to help. She is very interactive with all the residents and the families. She is constantly encouraging the residents to be involved in all the social activities.
My stay at sunrise rehabilitation the nurse's are great, the cnas are awesome, the rehab staff is excellent, the concierge Susie is amazing always checking on me and my roommatedaily making sure we have all we need daily,she goes above and beyond for us making sure our time here is pleasant I thank the Staff the nurse's, and thanks to the concierge teams for all they do they give quality customers service thanks.
My mom was sent here for rehab after she broke her hip and I must say her experience was great. The room was clean and modern, the nursing staff was nice, the physical therapist was excellent. I give this place a 10/10. There is also a cute little dog named Teddy who is on staff here, he walks around and gives all the patients hugs.
Sunrise has great care. The staff love their residents and help to rehab them home better than they were before.
I was Very satisfied with the service the staff Provided for Lamond Smith they were fantastic he got great care.Physiotherapist was excellent, and they helped Lamond to achieve his goal. meaning that he is walking with a walker.Justin from dietary was very helpful and knowledgeable, the CNAs were great to him, and he really improved with everyone’s help. For a 96 year old - he came in the facility with a lower weight but gained weight & improved walking & ready to go home.He really enjoyed the food!!!
This facility is amazing, the staff is very loving. The concierges Shanique and Susie is very great they help me with all my needs and concerns. Nurse Tassia, Charmaine, Jessie, my CNA Valerie, Brown, Gail and Fallon are all great people. I love the PT department therapists.I love you guys and will come back to visit.
I had a wonderful experience at this facility. I was very sick and couldn't go home after being in the hospital. The staff was fabulous, from the excellent administration, to all of the dedicated personnel.I received physical therapy, (Fatima, Daniel and Toni) occupationaltherapy (Tammy, Dyan and Solvenus.) The therapy helpers like Sally and Joe help things go smoothly.They have a wonderful concierge service (Susie, Shanique and Robert) to assist with your needs .CNA's (Ruth, Margaret, Annette and Josie) and my wonderful nurse Carolyn, Unit Manager Ashlei and Unit secretary Gracie Ann.Kimberly and Michelle were outstanding, as well as Lurline and her activities staff were wonderful.Social services staff Carolina was exceptional in keeping me up to date and helping me with some additional assistance that I needed. Best wishes to Georgie and Teddy as well. Thank you to Dr. Johnson. Thank you to Luz who kept my room clean everyday. Compliments to the chefs!They also have chair yoga with Claudia and wonderful other activities that heal not just your body, but your mind and spirit as well. ❤️
THIS PLACE IS THEBEST. Susie concierge isTerrific . The staff is wonderful. This is my second one time around.
The concierge Susie always have a beautiful ❤️ smile always well dressed always checking one daily making sure am comfortable,she always makes sure all my needs are met and taking the time out to sit and talk with me more of the staff should be more like her always pleasant sunrise your facility is blessed to have such an amazing young lady working for your company ❤️❤️❤️❤️
I'm a new concierge Robert at sunrise Health & Rehab center and I must say I've been impressed with the staff and the facility. My co workers Shanique and Susie are phenomenal women who showed me the ropes and always go above and beyond to assist with patients as well as myself! I'm definitely glad I made the right choice in being apart of this exciting and professional team! Please if your tired of the regular 9 to 5 with no excitement, no personality, just plain old boring then join a winning team of professionals who knows how to get the job done and have fun while doing so This is the place!! Go Team Sunrise!!
It is my absolute pleasure to tell you about some of your most skilled, knowledgeable and highly professional people on the staff in B wing! I’ll start with nurse Tassia. Her dedication to her patients and profession says volumes to me and probably her other patients too! I’ve definitely had some hurdles to overcome. She has attended to me like a daughter to her mother. Any obstacles I’ve faced on her shift are addressed to the capacity she is capable of achieving!Next i will compliment CNA Ileana. It has not escaped me that this is CNA week. Ms Ileana goes that extra mile at a feverish pace to insure all her patients are well cared for. On the days she works, I notice her almost running around to meet our needs. Personally she has delivered my trays for meals, taken me for showers, changed my linens, provided me with toiletries when needed and religiously asks if I need anything.Additionally, Ginny from PT. She is so inspirational for my physical needs. When I came here I was not expecting her skills to strengthen my ability to move easier. She is cognitive of my limits as well. Ginny is bubbly everyday! She laughs and sings throughout her sessions. She makes me want to please her more every day!These professional women are an asset to Sunrise Health and Wellness Facility. You must be very proud of them! Please extend my sincere gratitude for their dedication to my healing and wellbeing. May God bless each one of themWhile my review focuses on these three beautiful women, know the entire staff has been courteous and supportive!Sincerely,Sharon L JohnsonB wing 27AI would further add to my stay here. In the Recreation Dept . Is a lovely young lady named Marley Torrez. She has brought life and laughter into the patients days. Her empathy and compassion reflects her strength and ability to connect with others. Marley could work in any customer service capacity with success. I welcome her presence each time I’m in contact with her. She is a special kind of person!
My brother has been at Sunrise Health and Rehabilitation Center for about three weeks, and the staff there goes out of their way to make him comfortable and help him recover to full strength. From the physical and occupational therapists, the nutritionists and food staff, and the nursing and medical staff, Sunrise staff keep my brother motivated and engaged in his recovery in small and big ways.In particular, Susie in the concierge department lined him up for a pedicure and found him personal items he needs. Dee in reception got him an appointment with Giovanni, the salon guy, who gave him a much-needed haircut and shave on his day off. And Ruth Jean-Francois, my brother's CNA, has provided daily support and care for him as he regains strength and mobility. I don't know the names of the other people who are taking care of my brother. I will add them here when I learn them.These are their jobs, but the kindness and caring attitudes of the Sunrise staff make my brother's recovery much more personal. Their caring professionalism is helping our family manage the worry that comes with having someone in the family sick.I highly recommend Sunrise Health and Rehabilitation Center.
Was there after hip surgery. The nursing and P/T staff was caring and did a great job of getting me back on my feet . The admission an discharge process was horrible. Need a more timely and professional process.
Amazing staff, everyone is super duper helpful and caring. My CNA Lulu, Valerie, Aliany, Nurse Tassia, Jessie, they are all amazing human being. The PT department is top notch, they help me get back on my feet. Wound care Nurse G and Teresa is very good, they help me really well. Concierge Shanique always check on me to make sure I am doing good, my mom visit me daily and Shanique make sure she have a wheelchair ready to assist her over to see me always. I will never forget you guys here.
No place is perfect if you have to spend four months there as I did when I broke my patella, but it came pretty close. The room was bright, cheerful, well maintained with frequent cleaning and trash removal. The bed was comfortable, and tv channels covered a wide spectrum of interests.But it was the staff who really made the place. Three shifts of Certified Nursing Assistants paid good attention to patients, and were also available by bedside pull cords. All were competent. A few shining examples were Gail, Fallon, Lorna, Lova, who went way beyond their job descriptions. The nurses were another caring group, including Marie, who would dig in and help when they were needed. And two Concierge walked through the wards each day, answering questions, and helping patients cut through the really moderate amount of red tape.But, in everything positive, there are also a few negatives. Food services were weak, and the food that came up on trays frequently didn't match the ticket that went with it. For example, i got milk witthout cereal, and cereal without milk.I also got a bagel and cream cheese with syrup and nothing to put it on despite the ticket saying pancakes.¹ Every so often, there'd be no soup spoon to go with the soup. Or no knife to spread the cream cheese.Ocasionally, I had to read the ticket to recognize what I had ordered. The kitchen did make a mean peanut butter and jelly sandwich when requested, and delivered it with a smile.But there were also excellent low profile people in the background. Steve from the supply room, went out of his way to make sure I never ran out of things; the activities people, including Lyndsay, who accompanied me to a couple of doctor's appointments -- boring duty, but so much appreciated; Joy, the secretary for the Ward, who arranged transportation, but did so much more; the lady who pushed the coffee/tea cart every day, and knew our preferences by heart, and delivered them with a smile.How could I forget the therapists: Amy, Georgie and her canine assistant, Teddy;SAM, who first get me out of bed and onto a walker; Shanna, and all the rest were great. They are a very strong incentive for choosing Sunrise Health and Rehabilitation Center.All in all, my experience was the best it could be, given my injury. And even though I don't wish toneeds lthem again, I would go back there in a heartbeat, if I needed help.
I am absolutely disgusted with the admission representative Sara. for someone who represents a place that promotes themselves with such high standards her level of unprofessionalism lack of empathy is a place i would NEVER put a loved one.DISGUSTING REPRESENTATION !!!
Awesome facility great staff beautiful rooms customer service rep Susie she's amazing always with a beautiful smile always going above and beyond
My patient and I has been at the Rehab for three weeks the wound care nurse Miss G she is simply the best wish they would have more caring and loving nurse like her compassion with a heart!!.. The unit manager For F on the morning shift 7-5 Ashley Goes to the call and Above I wish there were more nurses like Ashley The rehabs worker very compassion very caring take the extra step to make sure all of their patients get that TLC, Grace-Ann The secretary Unit F have no words they are simply the best I would give them a 10 out of 10 !!
Sunrise Rehab turned my dad's life around for the better. After experiencing a negative life altering experience, at Wilton Manors Health & Rehab my father was bed bound. He arrived to Sunrise Rehab after a lengthy hospital stay, totally weak and discouraged... Then he met Gio at physical therapy and things started to turn around. The entire team in the F Wing was compassionate and attentive. The supportive environment and friendly staff was everything my dad needed to mend. He worked with Gio for weeks to regain his strength. And, he fully recovered. In fact, he did so well that he could return to an ALF instead of receding to a nursing home. Sunrise Rehab gave my dad a new lease on life. It's a precious and priceless privilege, one that we greatly treasure. Our family is thankful.
I have had the pleasure of dealing with the staff in the activity department through Steven Ross.With the experience of all the members on staff, nothing can be said other than exceptional, creative, polite, caring and most of, very dedicated to their patients. Keep up the good work Lurline and the rest of your loyal team
Lurline from activities is wonderful! My mom Adela. Has been a resident for 8 years. The kindness demonstrated has been so very appreciated. Thank you!
If I could give BELOW ZERO stars, I would. This place is negligent & careless. Patients are just a number here. The place looks good from the outside. But the inside is pure evil. They are rotating staff all the time, and it’s the worst thing for older people. They are clueless for patient needs. They are basically robots with no heart.DO NOT send your loved ones here if you want them to be treated like a human being. Avoid this place at all costs, unless you want your loved ones to suffer a lot.
Love the dedication and commitment to helping the old feel like there's still hope and meaning to life friendly staff everyone is just nice and helpful
As another vendor serving Broward County, always a pleasure working with the team at Sunrise Health & Rehab. A++
The facility and staff and absolutely wonderful!! They are very accommodating really provide patient centered care!!
Beautiful facility! Admission Department and Social services rock!!
My husband Barry was a patient after dealing with knee replacement and a UTI. Every person on this staff has gone over and beyond the call of duty. I am leaving this ship in good hands knowing I received excellent care from the nurses, pt, ot and all other staff members. Beautiful Shanique took excellent care of us. Jackie in Dietary and Charmaine was always smiling and there to accommodate. Loved Fallon, Caroline and Jessie is superb.
This Rehab Facility is very nice, i would recommend this place to family and friends 5 star service. Everyone is so loving, professional and always willing to assist with every and anything. The Therapy department is great, Jennifer the therapist is very knowledgeable and caring, loving. Occupational Therapist Dyan is very helpful, she explains every steps of everything she is doing. The Nurse Tassia Grant is amazing, very excellent nurse, she really loves what she does and it shows. The nurse Jessie is very professional, she goes above and beyond with the care she provides. The CNAs Adaline, Caronite are excellent, very helpful. The activities department is always there to cheer you up with their many games and different activities on a daily basis, the coffee and tea and books. Shanique the Customer Service young lady is great, she is always available to fix anything and everything, well spoken and well dressed.Everyone is super nice.Ernestine
My dad has been here for a month so far and can’t complain about it. They are so caring with him. I need to shout out the girls from the activities department. The have a great time with the the people, Tina, Moreen and Lurline were great at keeping the guests engaged and seem to love their job and it is appreciated.
I must admit you guys spoiled my mother wow I'm very grateful and indebted to everyone who was present and helped take care of my momma thank u so much xoZ
It was the most helpful and healing experience for me. Every single staff member was the ultimate of professionalism an kindness. The rehab team literally brought me back to life where I can function again. I came in screaming and am leaving happy. The administrator, Charmaine treated me to a hair makeover and runs a tight ship. The excellence here is her doing what she does.The Concierge Shanique is amazing her customer service top-tier. I will never forget anyone here. All of Sunrise and staff are 5 star. Thank you all. Cheryl Hunter
Miss Rosita Desamour is absolutely excellent and will help in any aspect. We need more like her. Also Michelle at the front desk, her smile and kindness are incredible.
Viergela, Rosita and Margaret are amazing! Very charming and sweet ladies. They go the extra mile every time. Truly happy with them being here taking care of my loved one during rehab.
I am a patient in sunrise rehabilitation center it's my second time around and I wouldn't choose another rehab the nurses are amazing the cna s also,claudea is awesome with her yoga susie in concierge is amazing always making sure am doing ok and that am getting great care during my stay ,she's check up and me and my roommate getting anything we need it's a lovely facility the rehab staff is amazing also now am on my way back home thanks to sunrise rehabilitation they did an amazing job,.
I absolutely love this facility! WOW 🤩 Truly a five star facility! Staff takes pride of their residents and provide exceptional care! A family oriented ran facility that I am proud to be a part of!!
Not sure what side of the facility these people are writing about. But, we put our mother on the Hospice side. The night staff were not very nice to her and did not take very good care of her.We couldn't wait to get her out of there today. I wouldn't put a animal there to be cared for!
Awesome rehabilitation center. They are taking great care of my Dad. The staff and service is superb!!! Thank you so much!!! God bless all of you!!! 🙏🏾🥰
It a very nice and safe place, very friendly, receptionist is very knowledgeable, patient and caring. ❤️👍🏾👍🏾👍🏾👍🏾👍🏾
Great place everyone there is nice and pleasant and receptionist (D) have great customer service and very patient. Will recommend to anyone
The people here really care and that's what getting rehab is all about. The food is really good. Shanique the concierge is amazing, they are very lucky to have her, great customer service, she fix everything, great rehab 5 star.Rick Perrine
STAY AWAY FROM THIS FACILITY! VERY CLEAN BUT DO NOT LET THAT FOOL YOU! IF YOUR FAMILY IS NOT ABLE TO SPLIT SHIFTS & BE THERE 24/7 YOU WILL EXPERIENCE SEVERE OVERSIGHT!!!!MY MOTHER FELL APPOX 4:30AM ON FEB. 26TH. HER NURSE WAS ABRUBT & RUDE AS HE CALLED TO INFORM ME SHE WAS AT HOSPITAL. I ASKED NURSE DIRECTOR (MRS. FABIAN) TO ADDRESS HIS UNWULLINGNESS TO PRACTICE EMPATHY. MY MOTHER TOLD ME AFTER THE INCIDENT SHE WAS IN A POOL OF HER BLOOD AS SHE FELL REACHING FOR SOMETHING ON HER NIGHT STAND. UNFORTUNATELY, SHE WAS IN THE ROOM ALONE BECAUSE THEY MOVED HER ROOMMATE DUE TO MY MOTHER CATCHING COVID AT THE FACILITY.AS SHE RETURNED TO FACILITY FROM GETTING STITCHES AT HOSPITAL ER, I ASKED CARLTON (SUPERVISOR OF E WING) TO MAKE SURE HER NAILS & HAIR IS CLEANED SO THE BLOOD IS REMOVED FROM HER FALL. AFTER SEVERAL CNA'S FAILED ATTEMPTS TO SATISFY THIS REQUEST I FOUND A NURSE DAYS LATER THAT ACCOMPLISHED THIS EFFORT. I THOUGHT THIS OVERSIGHT WAS UNUSUAL AS CARLTON HAS A WEALTH OF KNOWLEDGE/EXPERIENCE FROM SPEAKING TO HIM AS WELL AS THE SUPPORT HE RECEIVES FROM PEERS AS WELL AS MRS. FABIAN.I EXPLAINED TO CARLTON THAT THE TABLE MY MOTHER FELL BY DOES NOT WHEEL LOCK ADEQUATELY. THUS, WHAT FALL PROTOCOLS DOES THE FACILITY HAVE? HE INFORMED ME THAT LOWERING THE BED & PLACING FALL MATS AT BEDSIDE MITIGATES FALLS. I TOLD HIM THE BED WAS NOT LOWERED THE NIGHT MY MOTHER FELL NOR FALL MATS IN PLACE.SUBSEQUENTLY, I OBSERVED THAT FALL MATS WERE NOT BEING UTILIZED AT HER NEW ROOM AFTER SPEAKING WITH CARLTON. I INQUIRED & HE SAID HE DOESN'T WANT TO USE THEM FOR HER BECAUSE IT COULD BECOME A TRIP HAZARD. NEVERTHELESS, MY MOTHER HAD A SEVERE HEMORRHAGE A COUPLE DAYS LATER WHERE I'M LUCKY I WAS THERE IN THE ROOM. SHE WAS QUARANTINED IN A ROOM WITHIN E WING WITH THE DOOR CLOSED AND NO ROOMMATE. MOST TIMES THE ALERT BUTTON WOULD BE COILED UP & TIED IN A WAY FOR HER NOT TO BE ABLE TO ACCESS IT. NO LAND LINE PHONE IN THE ROOM & ONLY IF MY MOTHER HAD SIGNAL ON HER MOBILE PHONE WOULD SHE BE ABLE TO CALL ME THEN TELL ME THESE PEOPLE HAVE ME LOCKED UP IN HERE. THEN, I WOULD CALL CARLTON AND RELAY THE ISSUE AND HE SAYS HE WOULD RESOLVE THE MATTER.ONE EVENING A FEW DAYS LATER SHE DECLINED AFTER EATING SOUP AT DINNER. I ASKED THE STAFF ON THE E WING OF WHO DELIVERED THE SOUP BECAUSE MY MOTHER IS DECLINING, I RECEIVED NO RESPONSE. FINALLY, THE NURSE CHECKED HER BLOOD PRESSURE. I RAN TO GET CARLTON WHO CALLED THE DOCTOR & THEN ULTIMATELY 911. THE CNA'S DIDN'T EVEN COME BY TO ASSIST THEY COULD HAVE CARED LESS!!!THIS FALL CAUSED MY MOTHER TO HAVE BLOOD CLOTS IN HER BRAIN, AN ADDITIONAL BRAIN HEMORRHAGE (TOTALING THREE), TWO BRAIN SURGERIES AND WEEKS OF LIFE SUPPORT & EXPERIENCED INCAPACITATION.CARLTON HAS YET TO REACH OUT TO ME TO CHECK ON MY MOTHER! WHEN I VISITED THE FACILITY TO COLLECT HER BELONGINGS HE AVOIDED ME AS I HAD A NURSE PAGE HIM SO I COULD GIVE HIM AN UPDATE ON MY MOTHER.I LATER VISITED THE FACILITY AGAIN TO ACQUIRE HER MEDICAL RECORD & INCIDENT REPORT AND WAS INFORMED THE MEDICAL RECORDS WILL NOT HAVE THE FALL ONCIDENT ONCLUDED. THE FALL INFORMATION IS AVAILABLE VIA SUBPOENA ONLY.HORRIBLE EXPERIENCE, BE AWARE WHEN PUTTING YOUR LOVED ONES IN SPECIALIZED FACILITIES AS THIS ONE WAS HIGHLY RECOMMEND & I'VE LEARNED ALIKE FACILITIES EXPERIENCE SIMILAR COMPLICATIONS BY DESIGN. UNDERSTAFFED, INUNDATED MEDICAL PERSONNEL MANIFEST DETRIMENTAL SITUATIONS.
I would suggest this facility to everyone needing therapy and rehab.susie my concierge is awesome always willing to help with all my concerns always with a smile in the morning when she do her rounds 😊
I have been at SRH for 18 years. I have always been treated very well. Activities has alway provided much to do. Tina ( from activity’s) is a wonderful Group leader. I can only give SHR a great review . It is 5 star.
Miss Sharon is taking care of my mother and she is amazing! Thank you Sunrise Health and Rehab!Please give Ms Sharon a raise!
This place is wonderful staff is great sunrise treated my relative like a family member, i was very please and happy with everything i will recommend the facility to everyone who is looking for a facility, Dee the receptionist is Amazing very outstanding personality and a beautiful smile (SUNSHINE) thank you all at sunrise health for everything.
I stay at sunrise Rehabilitation was the most phenomenal place you could wanna be I have nothing bad to say about anyone including nurses and staff, etc. believe it or not I was here in 1995 spinal fusion and I came back that’s how much I liked it I praise Tammy, Tony, Clyde, and Susie concierge is phenomenal
Viergela Michel is a very good receptionist, very friendly, very attentive and very responsible in her work. She is a very good acquisition for Sunrise Rehab and health center.
I'm currently a resident at this facility. The care of the nursing team, the PT team and workers here, is superb. The workers are very friendly and kind to all residents. The smiles are very lifting. They take time to listen to their patients and attentive to their needs.
I am pleased to have taken a few minutes to acknowledge/ recognize Doneila Gray whom I have admired as an exceptional worker in your organization. Her outstanding appearance and attitude to visitors and her colleagues is commendable, you cannot tell when she's having a bad day. She executes diligence and professionalism at all times, hence I do not hesitate to share these observations.Thank you Althea Graham Vitas employee.
My mom Ann has been with Sunrise health and rehab over 9 years and they have taken good care of her. I can always count on the nurses and doctors.
Overall, friendly courteous respectful people from the minute you step inside the door and are greeted by D
Hi,I am one of the resident hairstylist at Sunrise… I have been part of the facility since 2005!!! From the moment I got the position and still to this day, I love what I do and that is all due to the wonderful people/ patients I have been lucky to meet.The facility always clean, employees are nice but for me what I offer is love and kindness and the ability to make the ladies feel beautiful once again and the gentleman feel handsome! I wish everyone really understood how important our job is. I have made some awesome connections over these years(from people that were actually my customers in my hair salon before) connecting with many who share the story of their life, loss of children which I relate to. They tell me a lot(woman talk to their hairdresser like a Dr. and tell their deepest secrets lol) thank you Sunrise for bringing me back after Covid and giving me the pleasure of caring for so many beautiful people❤️🧑🚒🌻Sharon Schwabenbauer
Sunriserise is a great facility Theresa is unbelievable she is Willing to help everyone.Susie the concierge is awesome kind and veryencouraging she helps me every day she makes sure my hair is alway done ,gail valerie gigi the c.n.a were awesome . Shanique the concierge is wonderful also thanks to sunrise Rehab .
I am so very pleased with the care I was given. From top to bottom the empathy and genuine care has been outstanding. I arrived on a stretcher, and I’m leaving on my 2 feet. What more could I ask for? The staff here will always be a part of me. And I will only remember them as being an integral part of my well being. Thank you, thank you. Neil Tannenbaum.
Great experience with the whole team at Sunrise Rehabilitation!
Great place and would recommend to any one it is very welcoming and the receptionist D is very pleasant and great she makes my day everyday I come.
Great service every time we come to visit our family Ms. Viegela Michel always have that wonderful smile to serve us. Thank for having us here.
Viergela Michel is a great associate. Good customer service and helpful.
Doneila at the front have such great customer service you all need alot more like her she is great.
Everyone at Sunrise has been super helpful with my dad! He had a stroke and has been at Sunrise since the end of October. The care from the nurses, aides, therapists, concierge and front desk have been nothing short of wonderful. Johnnetta Mitchell is so personable and truly cares about each patient and does her best to help in any situation. Her warm demeanor and positive attitude is what keeps us, the caregivers, going some days. Rose and Margaret are excellent at what they do and they provide dad with some of the best care I’ve seen. My family is truly blessed to have these amazing women caring for dad and we have peace knowing he’s in good hands.
Thank you very much to the AMAZING activities team at Sunrise for the perfect 80th Birthday Celebration for my Dad.They do a fantastic job in having all of the residents engaged and participating in the various activities that are offered. I am so thankful for all that the activities team does on a regular basis, and for encouraging residents to participate. My Dad enjoys all of the activities and I truly appreciate the consistent positive impact this has for all.
I've been coming here for 3 visiting my mom and everything has been great also the young lady in the front has been her name is Doneila great customer service
My team and i enjoyed working at the facility. All the staff members that we met were kind and helpful.
I have been coming to this facility for the past 14 years experience from the staff courtesy very respected hard working consistently great places to come
I am really surprise with the staff in Sunrise Haalth & Rehabilitation Center there professionalism is definitely another level. I have done medical transportation in different areas for 13 years. One of the biggest problems that I have with other facilities is that there patients 90% of the time They are never ready, and I always call 15 min before I get there. That never happens with sunrise. Health & Rehabilitation ,Miss Doneila Gray makes ppl feel like your part of the family. A very unique personality is very hard to find .
Great attentive service, very supportive of patient needs, staff is very kind, knowledgeable and understanding.....specifically Johnnetta was extremely helpful in timely responding to my moms care and keeping in communication with me about her progress and special needs, she is terrific and decidated!
For the past 3 months I have visited my client there at Sunrise Rehab and have always been met with courteous employees that are very caring. Just last night while visiting, my client wanted something else for dinner and the staff nurse was very attentive and made it happen within 20 minutes. I found this to be very impressive. My client also mentioned how impressed and very pleased with the experience over the past 3 months.
Hi I'm an entertainer and enjoy singing for the residents! Music is great for our souls!
This is a great facility. The staff is very perfessional and the place is clean 👌 🙌
Placed my mom In Sunrise Health following a hip surgery. The staff is absolutely fantastic, professional, efficient and friendly. This facility is extremely clean and comfortable not only for the residents but families as well. I would hands down recommend Sunrise Health for rehabilitation. A definite 5 Star experience.
My name is Benjamin Abel I have been a patient at sunrise rehab for 2 week my stay have been amazing the staff is awesome from nursing to rehab best rehab so for and the new b wing is amazing this is the rehab facility to be . And I must say there concierge Susie is amazing loving caring knowledgeable any questions concerns she takes very good care of me and my room mate she's always willing to do anything we ask or need when she's here love her your company is blessed to have such an amazing lady working for your company 💕💕💕
The facility has been very successful and shown me such great hospitality. The receptionists Ms.Vergila and Aija are such sweet people and have been very good to me. I definitely recommend others to come and bring family to this kind and thoughtful facility!
Viergela Michel greats you at the door with an infectious smile and then you enter the rest of the facility and find amazing caregivers. My husband is a patient here and the care and professionalism is amazing.
Very loving and caring staff, you will love your stay here for yourself or a family member! Very welcoming
My family is very happy with the care and support my mother receives at Sunrise. The staff is very welcoming and always tries to meet her needs. We love knowing our mother is in good hands when we are not available. We can’t wait until the remodeling is complete. It is going to be beautiful!
Exceptional Care and Compassion at Sunrise Health and Rehabiitation Center.As a team member and physician at Sunrise Health and Rehabiitation Center, I am consistently impressed by the exceptional level of care and compassion demonstrated in our rehabilitation facility. Our skilled and dedicated staff, comprising nurses, therapists, and support personnel, work tirelessly to ensure the comfort and well-being of every resident.Our facility is designed to cater to a wide range of needs, providing both short-term rehabilitation and long-term care with a personal touch. The rehabilitation team, known for their expertise, employs the latest techniques to aid in the recovery and health improvement of our residents.The environment at Sunrise Health and Rehabiitation Center is warm and welcoming, fostering a sense of community and belonging among residents and staff.Above all, the safety and health of our residents are our top priorities. We adhere to stringent protocols and best practices to maintain the highest standards of cleanliness and care, ensuring a safe and nurturing environment for all.I am proud to be a part of a facility that not only cares for, but also genuinely values each individual who walks through our doors.
The staff is very nice. We from the Sunrise senior center’s crafting group came to give the staff cards for the residents.
Michel, Kiera, Jenna and Charmaine were exceptional. There is an unbelievable sense of family in this community. Well done!
My grandfather has been at this facility for around 3 months now. Initially, I wasn't too impressed with the dated interior, but I'm happy to share that they're currently undergoing renovations, and the progress is coming along great! One particular employee made a significant effort to connect with my grandfather, who can be fussy, and this meant a lot to us.While the facility boasts many caring employees, Ms. Caring Gallagher, the Clinic Coordinator, has truly gone above and beyond. She has been extensively involved throughout the process, quickly addressing concerns, providing valuable information, and genuinely caring for my grandfather's well-being. Our entire family extends a heartfelt thank you to Sunrise Health & Rehabilitation and especially to Ms. Gallagher. ❤️
Amazing experience. I was welcomed by Joanne River, Carlton, Carolina and a few more people. The place looks new and is very clean. Residents were doing activities happily, and they even have a Little Pet Dog that helps with patient' therapy. I will definitely choose this place over any others.
Tricia Porter is super helpful, cordial, micabel and kind. She assists me on whatever I need. She is always available.
Sunrise is a great Rehabilitation Center. The staff are very friendly and resourceful!
Sunrise is a great place! The staff are so friendly, helpful and knowledgeable!
Sunrise Heath and Rehab is the BEST place in town for families who need assistance with caring for their elderly relatives. Ms Charmaine Bowes-finegan and her staff are professionals who take pride in keeping the facility clean and odor-free. They provide exceptional care in a safe, loving, family-like atmosphere for all their residents.
Joanne R, the administrator, was way helpful and understanding. kudos! Thank you, Benny D
Sunrise Health and Rehab Center has made some very big improvements with the new ownership & management. My mother tells me all the time about the staff and how well they treat her! Sherry the unit manager on F Wing is very helpful and always going above and beyond. Fabienne the DON was very resourceful and really knows her staff! I even met with Brandy in Human Resources and she was a great help with things as well! Overall - the staff is all wonderful here!
This is Great Facility the staff are Amazing and always attentive. The facility is clean and smells fresh. If you are looking for a great place for a family member give them a call. EDDY OSCAR AND VANESSA ARE AMAZONG.
My brother was admitted for rehab to back on his feet and they promised to take care of him. I had him sent back to Westside after finding him catatonic, dirty and with a bed sore a week later. Failure
I believe the facility is well done. I love the atmosphere and I get great response from the nurses who are taking care of my partner. The business office and the physical therapist Mr. Daniel show me great care and inform me with great details!
Thank you to all that helped my husband & I through his stay & recovery respectfullyPetal RN, Sharon, unit secretary, Cary OT & JennaAll attended to every concern, & question with exceptional care & a smileCathy Platt
The facility is always clean and the staff are all very kinda, caring and helpful.
The facility is very welcoming. The nurse educator Jennifer was very friendly, kind and knowledgeable. The adminstrator was very postive, welcoming, and knowledgeable. The place is beautiful and everyone is welcoming. The facility is a place that I would bring my love ones too.
The atmosphere is beautiful. The staff is very kind and they have a cute dog that also brightens up the environment. Jennifer was very kind as well as Charmaine. Thank you!
This nursing home is the most beautiful place I have been to .the atmosphere is amazing especially the co workers .I would like to make a special thank you to Charmaine and Jen for an amazing time with showing us around and introducing us to sunrise health .I am encouraged to come back .🤍
Exceptional Care and Communication at Sunrise Health and RehabAs a community medical provider, I recently had the privilege of collaborating with Sunrise Health and Rehab, and I must say that my experience was nothing short of outstanding. From the moment I became involved in the care of a patient transitioning to this facility, I was thoroughly impressed by the level of dedication, professionalism, and communication exhibited by the staff.The discharge process is often a critical juncture in a patient's journey to recovery, and the team at Sunrise Health and Rehab truly excels in this regard. Their meticulous attention to detail in coordinating the discharge and transition of my patient was commendable. The staff ensured that all medical records, treatment plans, and medication schedules were seamlessly transferred, leaving no room for error. This level of thoroughness is not only reassuring for medical providers but also essential for the safety and well-being of the patient.What truly set Sunrise Health and Rehab apart was their exceptional communication with both the patient and me as their medical provider. It's not uncommon for patients to feel overwhelmed during transitional periods, but the compassionate and empathetic approach of the staff helped ease anxieties and fostered a sense of trust and security. They took the time to explain the treatment plan to the patient, involving them in the decision-making process, and addressing any concerns promptly. This level of patient-centered care is a testament to the facility's commitment to providing holistic and person-centered rehabilitation services.Furthermore, the staff's commitment to maintaining open lines of communication with me was remarkable. I received timely updates on my patient's progress, which allowed me to adjust my treatment recommendations accordingly. This collaborative approach not only benefits the patient but also enhances the overall quality of care provided.In conclusion, my experience with Sunrise Health and Rehab as a community medical provider was nothing short of exceptional. The discharge process and their communication with both the patient and medical providers during this crucial transitionary period are exemplary. I have the utmost confidence in their ability to provide top-notch care, and I look forward to continued collaboration with this outstanding facility. Sunrise Health and Rehab has set a high standard for rehabilitation and transitional care, and I wholeheartedly recommend their services to anyone seeking compassionate, patient-centered, and comprehensive care.Altia Landis APRN, FNP-c PMHNP-BC
I am a current patient admited for therapy after a fall. Words are not enough to express my gratitude and the attention received. I want to give a special thanks to Carolina Zamorano for the support she provided me with my nurse Johanthan Rosado, Cari Gallagher and Toni Carey. Thank you all.
Such a great team and wonderful community. From the top- Ms. Charmaine the administrator, Eddie and Jessica who are phenomenal with the marketing. Ms. Carolina who is a social worker and such a bright soul. Ms. Jenna who assist with finding the right community for your loved ones.I can go on and on about this rehab but I encourage you to go see for yourself. You will be so happy you did.
Amazing place, caring and loving people who go above and beyond for their patients.
I can not say enough positive comments about our first impression after bringing a family member into the facility yesterday for rehab. Initially Sarah the Admissions Director went above and beyond our expectations to make sure the transfer from the the hospital went smooth, and a bed was available when the hospital discharged happened. The staff we met on F wing was warm, friendly and extremely accommodating to make sure our family member feel very comfortable upon arriving at an unfamiliar environment. Finally, my hat goes off to Charmaine, the facility administrator for putting together such an amazing staff and maintaining such a beautiful facility.
This facility I can sincerely say it’s a five star and more caregiving facility. I really am happy to have experience coming here taking care of my patient and that’s members of the facility have been really really very good and I so appreciate it and I just wanted to let you know thank you.concierge Susie have been amazing every morning when I come in she’s always here to answer any question or concern I may have all the nurses can are wonderful .
SHR have the best qualified staff. They are well trained and knowledgeable about their work.? They always have a welcoming smile on their faces when they meet and greet the guests. #Sunrisehealthandrehab.
My name is dennis ricketts, I'm a patient at sunrise rehab its the best facility I've ever been in by for and I've been in a few staff is amazing nurses are awesome c.n.a all great food is excellent rehab staff is amazing , i also have the pleasure of meeting there concierge susie who's amazing in many ways than one she even got stuff to cut my finger nails when i ask her how can i get it done she always have a beautiful smile everytime i see her i was a business owner myself and it great to still see workers still walk around with a smile and as caring and understanding as her you the owners show make her employee of the year she deserved every star that's given to her and other patient like myself have alot of. Amazing things to say about her your company is lucky to have such an amazing young lady working for your organisation please tell her what an amazing job shes doing and the comfort she brings to us the patient each and ever day please give her a extra thank you .
My father has been here for 50 days. His nurse is Nadia. Among the other nurses. Nadia has been the upmost best nurse he could ever have. When I come in, she explains everything from the day to how he’s doing what he’s done she’s got a good relationship with him. She makes his family feel comfortable. She is awesome. I wish I could bring him home for her. Bring her home for him.
Sunrise Rehab is a place to be, to bring your love ones that needs care either long term or short term care, the people around are always willing to help of whatever they can. You will feel at peace to leave your family members there, knowing they are well taken care of.
Sunrise Health & Rehab is a beautiful place for your loved one’s to be cared for because of its ambiance and caring staff. My personal experience was with Admissions Director Tamara Cato. She was knowledgeable, patient and courteous. She embodies true customer service principles. She made my experience/visit at Sunrise worthwhile. I’ll definitely recommend Sunrise to anyone and it’s all because of Ms. Cato!
My experience here was amazing. The Admission Director Tamara Cato was so helpful. Her professionalism, and her knowledge of the information made it A much easier process for me. I will definitely recommend this location to my friends and family.
My here was well worth it the rehab is fabulous I wasn’t walk when I got here now am walking without a walker the is amazing I love the yoga the food is excellent dean from rehab is great Claude and my Conciergre Susie is fabulous fantastic very caring understanding always there to help me when I need a question answered or if I need any help and the new dining room is wonderful love sunrise rehab you rock
My mother was here for about 1 week and I have to say the staff were great to her, the food served was way above expectations, and if she ever needs rehab again SUNRISE is the place for her. Your loved ones will be taken great care of. THANK YOU SUNRISE STAFF!! AND JUSTIN FROM DIETARY HE WAS SOOOO GREAT TO US.
Sunrise Health &Rehabilitation Center is like a breath of relief! I was very indecisive on where to put my uncle because with his condition he is very stubborn, but when I got on the phone with Tamara Cato!! Omg she was all the assurance we needed, she was soo patient an understanding and when we finally went in and she met us it was like a ray of sunshine. She never left us wondering, the best service we could ever ask for and nursing staff was exceptional, even my uncle was who seldom smiles, face lights up everytime I remind him of Tamara.Thanks to the staff🙏🏽 Special Big up Mrs Cato.
I recommended Sunrise Health and Rehab facility. The admissions Director Tamara Cato made the process real easy for us. We appreciate you and the facility.
Sunrise Health & Rehab is a most excellent facility. It is under new ownership & the owners personally took an interest in my mom and were a great help to my father.The staff at every level was fantastically helpful. From the unit manager Carlton, on E wing to the nurses Chloe & Jonathan, to the aides, to the social services people Cari & Jenna you have our deepest appreciation for your hard work & dedication in helping care for my mom & watching over my father during his visits. To the laundry staff who helped to find my mother’s lost blanket which was a gift to her from her granddaughter, thank you! To all the therapists who worked with my mother, thank you.The first thing one notices at Sunrise is the happy disposition of all the staff. Everyone says hello with a smile. This must flow down from the top. Happy employees take good care of the patients.When it came time for my mother to move to another facility, Jenna & Cari did all they could to help & follow up.The facility is clean & doesn’t smell. There are serene places to sit outside.All this is in contrast to the horrible experience at the vaunted Woodlands at John Knox Village. My mom was there twice and it was the same. Unhelpful & uninterested staff. Annoyed all the time. The Woodlands at John Knox Village is the dark night to the Sunrise Health & Rehab’s bright day.Again, thank you to everyone at Sunrise Health & Rehabilitation Center from owners to the receptionists at the front door & everyone in between.May you enjoy every success!
Our Mother has been in there for almost a year and we have been very happy with her care.Theresa, Ruth, Genet, Jazelle she speaks very highly of every time we speak with mom.
I'm a independent hairstylist at Sunrise Rehabilitation center, Of all the Rehab's I've seen I have to say this is the cream of the crop, the top of the top. I see how well the residents are fed, and treated. Just one word to describe it "Amazing". The staff (Charmaine, Brandy, Harolyn, Narissa, Vivian, and the rest of the staff) are amazingly co-operative and want the best for the residents. I'm very happy being a hairstylist there and hope to stay there till I retire.
Working as an NP at sunrise for the past 5 months and it has been a pleasure to come to work and interact with the staff and patients . I have been an NP for 7 years and I have visited several facilities as a provider. Sunrise has been the best facility thus far. I look forward to coming to work and helping the patients meet their maximum rehab potential. I truly enjoy my daily interactions with the diverse and professional staff at Sunrise .
I recently had the opportunity to provide my services as a nurse practitioner at this wonderful nursing facility, and I must say, I was thoroughly impressed. The entire team here, from the nursing staff to the administrative team, showed an exceptional level of dedication and professionalism.The facility itself is clean, well-maintained, and designed with the comfort and well-being of residents in mind. The staff's commitment to delivering high-quality care is evident in the way they interact with residents and their families. I observed a compassionate and patient-centered approach that truly sets this nursing facility apart.What stood out to me the most was the collaborative atmosphere. The interdisciplinary teamwork among healthcare providers, including nurses, therapists, and support staff, ensures that residents receive comprehensive and individualized care. It was a pleasure to work alongside such a skilled and caring team.I would highly recommend this nursing facility to anyone seeking top-notch care for themselves or their loved ones. It's clear that they prioritize the health and happiness of their residents, and I feel fortunate to have had the opportunity to contribute to their mission. Keep up the outstanding work!
My dad recently had a stroke and was hospitalized. I was faced with the task of selecting a rehabilitation facility and I must say that was nerve wrecking. I reviewed a few facilities and narrowed down to 3. After praying for guidance I was led to Sunrise Health & Rehabilitation. I met several friendly staff at the facility but I'd like to highlight a social worker Ms. Tracy Chung. I told Ms Chung that I was nervous about my dad being in the unit as he's been cared for by only family. Ms. Chung assured me that my dad would be in good hands and so far, I'm pleased with the services rendered and hoping his stay will remain pleasant! Ms. Chung has done a remarkable job addressing all concerns we had in a timely manner. Ms. Chung is attentive to details and she follows up with family as a social worker should! Thanks for your services and to the other staffthank you! After 1 month of my dad being admitted to the facility, I'd like to say that I'd recommend Sunrise Health & Rehabilitation!
Unbelievable! The attention that was paid to my mom was just fantastic! I think everyone like carolina social worker in her position should be carolina, thank you
Sunrise is best rehab to get your therapy.Joan Rivers Susie concierge Charmaine Bows-Finegan
My husband has been here for some time and has always gotten excellent care. The nurses and aids are doing a wonderful job. I can rest easy knowing that he is being well taken care of.
The entire facility is terrific, and especially the physical therapy folks. They take time, assure safety measures are taken and work hard with the patients. Shout out to Gio, Daniel and Samuel
I love the new changes that Sunrise Rehab are doing, the staff is amazing.
Perhaps one of the best facilities in the area. Patient care and rehab are outstanding and the facility is immaculate. Many great success stories, quality of treatment shows in the patient outcomes.
I spent almost two weeks at this facility after a hip replacement in 2008. It was quite an experience recuperating from the surgery The staff was very accommodating and friendly. I left feeling very happy with my rehabilitation before going back to work for another week. 👍👍👍👍
This experience I shall never forget. Upon arriving at Sunrise Health Rehabilitation Center, I was greeted by the concierge, Susie. Susie was so warm and caring. While there she made herself available each day I was there. Things that I needed she saw that got them. Sunrise Health Rehabilitation is a caring place to get the care you need.
In my review I forgot to mention my OT therapist Shanna who came in and gave me very innovative therapy and was a really good team person.A Weekend Aid Magalie went out of her way for me.I
My grandfather stayed here recently and won’t stop going on about how much he enjoyed the hospitality and kindness he received. Thank you for taking care of him our family appreciates it!
Joanne Rivers encourage my mom to go to your visit for 2 weeks. Great facility
My mom Rose was in this rehab facility for over a month and I can’t tell you how impressed I was with the compassion, the friendliness of the staff. This was her first time ever going to a rehab facility and of course she did not want to go, but she had to go to get her strength back to be able to walk. When I tell you that these people went above and beyond to help her to encourage her to keep her spirits up, I was extremely impressed.Tracy Chung was the social worker and her compassion for my mom and myself was extraordinary because I myself was extremely nervous. Susie the concierge was always friendly and helpful with any questions I had and extremely helpful. The nurse Marie made my mom feel comfort and at ease and introduced her to taking medication with Apple sauce which was easier for her to take.Saly C I can not express how thankful I am for her dedication and comfort when I had to leave my mom, she went above and beyond to make sure she was taken care of and made sure she ate her meals and drank her hot tea to get up her congestion I was speechless. And lastly Gigi… I give her a lot of credit for what she does, making sure my mom was always clean and dressed and comfortable, keeping a close eye on her and helping her with anything she needed. And lastly Angie the occupational therapist her patience and compassion were just extraordinary with how she treated my mother. I am just amazed how these ladies were with my mom and I will forever be grateful to them for treating my mom with dignity and respect.
My Nana was here for about a month and the staff here treated her so kindly. Tracy was always made herself available for my family. I cannot thank the staff enough for going out of their way to get to know her as a person rather than just another patient. Marie, Susie, Sally, and Gigi all did an amazing job. You all should be proud of yourselves for making such an impact on some many peoples lives. Thank you, god bless!
The service and the caring of others and myself continues to be exceptional as well as the consistency I feel very fortunate to have found this amazing rehab , Susie the concierge is always checking on me making sure all my needs and concerns are taken care of always with a smile , the rehab staff is amazing Dane is awesome making me feel welcome.
I'm a patient at sunrise rehab and all the girls have been kind' but Susie B,the concierge has been the kindest most helpful and quick to step in and help me when I needed it the most` you should be glad to have her as a employee she's amazing wonderful always smiling always make sure my questions are answered and my needs are met 😊 am grateful to have meet her along the way made my stay pleasant and enjoyable
I had a rough time adjusting but then it was great! The people were so nice!Susie, GiGi, Georgie that’s Teddy’s Mom, Marie the nurse, Natasha, and the many others who helped me. The food was good, the therapy and the therapists were great. So my stay was wonderful and the help I received was superb. Thanks to all the staff that helped me even if I don’t know your names.
I want to recommend outstanding work for Tina, Moreen , and MArie from Activities.. ALso VEro , Sonya and Jermaine of CNA are also amazing.
My Physical therapist Giovanni was very good with me, I enjoyed doing my therapy with him. Also, thank you to Liliana, Sally and Daniel for all their help during my time at Sunrise.
Tracy C., Social Worker, is helping our family member and our family every step of the way to participate in the rehab process, get well, and return to an active lifestyle. Thank you Tracy and Sunrise Health and Rehab Team
Harolyn Is amazing and makes everything easy for me here. I would suggest putting your loved ones here when they're ready..
Tina the assistant is a person that goes out of her way to help me as a resident and is very respectful.thank you Tina 🙂
I am Maria A F22 room. I came here to get physical and occupation therapy. I have met many wonderful Sunrise Rehab staff all of them super caring. One that stood far beyond her duties as Concierge is Susie BShe is Amazing, super knowleable, kind, someone who goes out of her way to make us feel inclusive in such loving way. Susie B would do very well being a supervisor, trainer of new Concierge, lots of rewards. Meeting Susie B has been very rewarding to my stay and well beingThank Susie for taking the time to come and say hello to me when you get to work. Love. Maria A.
I was2 months in this facility and did not want to leave for home. All the nurses pt and ot staff treated me with respect.I cannot over emphasize their service and respect and to help other patients in more need than myself. Susie my concierge was an exceptional person to help with arranging appointments in liason with the desk staff who were also excellent. Susie always asked if there was anything she could do for me with a smile. Gayle the van driver drove me to many appointments and commend her safe driving .
Hear Was excellent also the care and the rehab was great, and Susie was the very best concierge always and my question and always have a big smile on her face ☺️☺️☺️
The amazing care and warmth they gave my parents is truly incredible. I felt so calm knowing my parents are I n good hands.
Receptionist was very helpful and courteous!. Staffs were excellent, they helped me find my way to the patient very easy! Overall my first visit there was awesome!